ForumComplaints DiscussionHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority (page 16)

1 year ago by Daniel
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97882 views 372 replies |
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Rafa2356
3 months ago

Hey, has this situation happened to you ? I find it a rather bizarre reason to be honest. I understand that casinos have verification deposit of payment methods but I haven't heard this before. I probably wouldn't put money in a casino if I heard this reason. 

You haven't thought about filing a claim if you can't get your money out of the casino, unless of course it's just sports betting. 

2 months ago

Question to the guru team: please tell me who is the current owner of boomerang casinos and do they have a valid license. If yes, where?


thanks

Booyaka28
2 months ago

You can see all the relevant information in the review of Boomerang Casino.

May I ask the reason for your question, though?

joaomarsh20
2 months ago

Congratulations, Joao!!

This is actually one of those feel-good types of moments. Very happy for you 😀

DaStupidKidd
2 months ago

It really is! One of the best feelings, justice! And the fight for Responsible Gambling continues 🥳

Romi
2 months ago

because, sorry for my wording, your review is completely wrong. The owner is not Rabidi, they don‘t have a license and your safety index is a joke!!

Booyaka28
2 months ago

If you have any relevant information, please contact us by using the tab of the bottom of the site:

file

We appreciate your interest.

Romi
2 months ago

Well, it gives me a strange feeling that you are not aware of the facts that:

  • Rabidi NV is bankrupt
  • The current owner is not clear neither of the licenses
  • is it marshall Island or Philippines?

however: its all but not a safe casino!


https://liernin-enterprises-ltd-casinos.com/about-us/



Edited by Romi 2 months ago
Reason: Made the link passive.
Booyaka28
2 months ago

We really appreciate your insides, and as I said, do not hesitate to contact our data team regarding all the information.

Romi
2 months ago

Don‘t you think that is your role if not duty to check the casinos and the ratings regularly?

2 months ago
2 months ago

Don‘t you think that is your role if not duty to check the casinos and the ratings regularly?

2 months ago

Dear user, we take this responsibility very seriously. This is precisely what we do.

We are, however, quite limited since new casinos are opened daily, yet our team does not escalate daily. Please refrain from such an imperative tone and mind the way we ask players to contribute to our collaborative efforts. We currently have more than 7k casino entries in our system, hence, obviously, it is not an easy task to keep up with everything that happens.

Have you ever seen this by any chance?

file

This feature, which can be found in each overview tab, is accessible for any casino. Please make use of it rather than addressing admins in such an impolite manner.

Your findings will undoubtedly be of interest to the Data Team: data@casino.guru

Thank you for your contribution on the subject.

Radka
2 months ago
Have you ever seen this by any chance?


I remember when I was first informed of that button lol

Really, though, it would be more encouraging if users received a reply once the staff member reviews your correction. Could even incentivize it so that users receives awards or trophies for their corrections.

DaStupidKidd
2 months ago

It's probably not a bad idea to get some information about it when it's done. On the other hand, the player can also see if it hasn't happened, because when the check is over, the date will change. 🙂

Jaro
2 months ago

That requires going back to that review page almost daily. For someone like me, that's a huge pain in the ass, as I'm always looking for new places to play. I simply ain't got time for that!


If the author of the review took two extra minutes to reply to the author of the revision, I think it would go a long way in showing that we're actually doing something good and useful and that the Guru appreciates his minions.


Just my $0.02.

DaStupidKidd
2 months ago

Sure I understand what you mean, some automated email might be useful and I'll try to pass it on to my colleagues what they have to say.

Jaro
2 months ago

I wouldn't suggest an automated email, but a short reply such as "I've investigated your revision and have made the relevant changes", would be superb,

DaStupidKidd
2 months ago

Such a thing could also be in an automated email. Also you have to understand that there are not 200 of us for such things and if every day someone contacts you with something that is not up to date, it would take a lot more time than just the mentioned 2 minutes, because it would not be about one player a day. So that has to be taken into account as well. 🙂

Jaro
2 months ago

Out of curiosity, how many deep does the Guru roll?

2 months ago

Antillephone NV license from Zodiacbet Casino. Can anyone tell me why you don't get a response to complaints there, the website is a complete rip-off. I've already tried to find someone to contact on Google but I can't seem to find anything.

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