Getslots.com / Dama Group B.V.-casionos = hoax

Hi,

Just wanted to let you know about a small hoax that the Dama Group N.V-casino GetSlots.com just tried out on me. It was for peanut money, but if they are willing to hoax you for peanuts, what would`n`t they do if it was serious money on the line?

Getslots.com is one of few online casinos that I normally would trust. They have nice, sleek modern design, not any ridiculous bonus-offers and are part of a large conglomerate of casinos - Dama Group N.V. Even though they have a Curacao-licence - as opposed to a Malta-licence I thougth I should try them out as they offered a 100% cashback on any no-bonus deposits made on Sunday. I enquired about the bonus on Sunday before I decided to test them out with the minimum deposit for the offer - 20 €. I lost the 20 € but did not recive my 100% cash-back. When I enquired about this I got "the usual" hoax treatment. First, they told me that they had only recived 12 € and not 20 € , but when presented the receipt that I got in the mail, they said that I had to deposit minimum 50 €. When I told them that it said in the mail that the minimum was 20 € they switced story again and told me that I should have contacted them after depositing but before I started playing. There was nothing about this in the offer or in my first chat with them where I enquiered about, and I just gave up. If there is one sure sign of a scam it is this : fluctuating explanations!

So, as I said in the chat: Thank you for scamming me for peanuts as I could easily have trusted GetSlots.com / other Dama Group Casinos like Greenspin.bet / Betsedge.com / Oshi.com or a dozen other Dama Group N.V. - casinos with BIG money.

So - for your own sake - steer away from Getslots.com or any other Dama Group N.V.- casinos.

So, did you make the deposit of 20eur on Sunday?

Yes, here is the receipt that they mailed me on Sunday 25.10.20 and that is visible in the pics from the conversation.

I wouldn't consider myself as a casino complaints specialist since we have another team for it, but it seems to be pretty clear that you met the requirements for the bonus.

I know you said it's peanuts, but I wouldn't just leave it as it is. You can submit a complaint here

https://casino.guru/complaints

If it turns out that you're right (and I believe you are), maybe the casino will change their decision or they will get black points, which could damage their overall rating.