ForumComplaints DiscussionGetslots.com / Dama Group B.V.-casionos = hoax

Getslots.com / Dama Group B.V.-casionos = hoax

4 years ago by erikolsen
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4190 views 3 replies |
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4 years ago

Hi,


Just wanted to let you know about a small hoax that the Dama Group N.V-casino GetSlots.com just tried out on me. It was for peanut money, but if they are willing to hoax you for peanuts, what would`n`t they do if it was serious money on the line?


Getslots.com is one of few online casinos that I normally would trust. They have nice, sleek modern design, not any ridiculous bonus-offers and are part of a large conglomerate of casinos - Dama Group N.V. Even though they have a Curacao-licence - as opposed to a Malta-licence I thougth I should try them out as they offered a 100% cashback on any no-bonus deposits made on Sunday. I enquired about the bonus on Sunday before I decided to test them out with the minimum deposit for the offer - 20 €. I lost the 20 € but did not recive my 100% cash-back. When I enquired about this I got "the usual" hoax treatment. First, they told me that they had only recived 12 € and not 20 € , but when presented the receipt that I got in the mail, they said that I had to deposit minimum 50 €. When I told them that it said in the mail that the minimum was 20 € they switced story again and told me that I should have contacted them after depositing but before I started playing. There was nothing about this in the offer or in my first chat with them where I enquiered about, and I just gave up. If there is one sure sign of a scam it is this : fluctuating explanations!


So, as I said in the chat: Thank you for scamming me for peanuts as I could easily have trusted GetSlots.com / other Dama Group Casinos like Greenspin.bet / Betsedge.com / Oshi.com or a dozen other Dama Group N.V. - casinos with BIG money.


So - for your own sake - steer away from Getslots.com or any other Dama Group N.V.- casinos.


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Edited by author 4 years ago
erikolsen
4 years ago

So, did you make the deposit of 20eur on Sunday?

Daniel
4 years ago

Yes, here is the receipt that they mailed me on Sunday 25.10.20 and that is visible in the pics from the conversation. filefile

erikolsen
4 years ago

I wouldn't consider myself as a casino complaints specialist since we have another team for it, but it seems to be pretty clear that you met the requirements for the bonus.

I know you said it's peanuts, but I wouldn't just leave it as it is. You can submit a complaint here

https://casino.guru/complaints

If it turns out that you're right (and I believe you are), maybe the casino will change their decision or they will get black points, which could damage their overall rating.

Edited by author 4 years ago

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