Beem Casino good reputation-very bad payout?

Hello, I wanted to ask who else has problems with Beemcasino. The site is actually pretty good. Although 10 times the max cashout from the deposit is really far too little. But I get daily 200% deposit offers. But the withdrawals take forever! I've been waiting 3 weeks for the last one! Even though I'm verified. Unbelievable. Can't deposit anymore before I've received my 2 open payments. Because I don't know if they'll pay me at all. They cut themselves in the flesh with it. You get nothing but standard answers. Really bad. If anyone has a different email address than the support email.Please send me thanks.Tom

Hi, we have a quite long discussion about Beem casino right here. Generally speaking, I'd say the casino cares about their reputation. I can see you already submitted a complaint and the casino communicates there. That's a good start.

Hello. I do not understand that. The casino communicated that the money was transferred to me. Which is not true because it is still pending. And Beem Casino only communicates the essentials every 7 days. They could solve all the complaints in one day. Don't do it. Why is everyone so positive about the casino? I do not understand. And I believe everyone who has an open complaint. Neither. I'm waiting 3 weeks for the payment I'm entitled to. That's a fact. Maybe BEEMCasino should be told that if they don't care about their players. 2-3 points down from reputation. You as an affiliate should also be interested in it. I would definitely have paid in 1-200 again. I can't because they don't pay out in a reasonable time.

Hi,

I am having the same experience with Beem. I've been waiting for my payouts for weeks and have also filed a complaint. Not much comes from Beem, except repeated delaying phrases. Somewhat strange behavior of customer service. The fact that they advertise on the site with the claim "Payouts up to €50 in less than 5 minutes on average" is really a farce.

Also don't understand that Beem HERE still has such a high rating, the complaints seem to be piling up...

Customer service has zero access to the finance department. My guess is that BEEMcasino has significant payment problems because of the sanctions imposed. Any payment processors will have been shut down. Then BEEMcasino should at least say that we should pay out on crypto. But they just don't do anything!

Just got the promotion from BEEMcasino:

WOW WOW WOW

Guess what? Johan just won €5291 by hitting x3306 in the Star Bounty !

-If the poor guy knew what was in store for him before he even got his money😂😂😂

Hello,

I must say that I think what you're all experiencing now goes hand in hand with the rising popularity. This seems to me like a side effect to all the popularity and promotions: few people in the live chat plus overwhelmed financial department, I'm quite sure the same people deal with the KYC process as well. Simply I think they care, but not in the best shape at the moment. This is my point of view.

Of course, it is always bad when casinos issues affect players and I understand your attitude well.

Be assured that the moment any casino stops paying and all complaints suddenly end as unresolved we will immediately discuss black points and the overall rating.

Hi,

Well, we can debate on the overall rating score the moment we closed complaints. If all these complaints are still running it's unclear if the casino deserves some kind of penalization or if not.

Honestly, we should wait a bit.

But I agree with you. If I was in your place I'd think the very same.

Hello. But when BEEMcasino says it has paid out my money which is demonstrably not true. And then again each time gets 7 days to reply. Is it no wonder that the cases are eventually solved. A snowball system works well for a while. Casinoguru should wait after 14 days. Make a casino's response time a maximum of 3 days. Wait 7 days each time. Which BEEMcasino also exploits. Is way too long. And with 64 complaints, one can also suspect a system behind it. 8.5 very good reputation is really not appropriate there. Especially because there are other sites where similar complaints are attached. Apart from that, BEEMcasino could simply say that it takes four weeks for the money to come. They don't say anything. Or that you pay out on crypto. Would take a few minutes. But BEEMcasino always uses the full time with a complaint. For me the casino didn't even deserve a 5 rating. Unfortunately. And be honest. Casinoguru has the affiliate manager in Skype. He should be able to do that in hours. Passing does nothing. And I speak for over 100 people who have problems with BEEMcasino.

I would like to point out again that BEEMcasino has not even checked my account for 7 days. I see that because I still have a balance of 1090 euros. About the 10x Max cashout. Otherwise it would already be cleared to zero. And one more thing I can bet. My 600 euro payout is canceled again because I can only pay out 500 euros at once. This is really ridiculous. And has nothing to do with a good reputation. Just write me an email. Withdraw everything on Bitcoin and it’s good.

Hi, you're right, we have Skype contacts on the casino representatives. I just talked to them generally about the pending withdrawals since you're not the only one who's been waiting. I was told that it was caused by the Russian invasion, because banks started to perform additional checks on the payments.

They want to fix this issue as soon as possible. I also told them that it would be fair to inform the waiting players since the lack of information creates unnecessary tension.

Hello. Ok so as I thought. Maybe they should also communicate that to the players and not just to you in the Skype chat. That would have been great. Still good BEEMcasino is trying to pay out. I appreciate that too.

That's exactly what I told them. I said that players should be informed as well. Not everyone, but at least some of the players would understand the situation and they would be more patient.

Received this email upon request:

Thank you for getting in touch!

As far as I can see, your withdrawal request of 500 and 600 EUR has been confirmed by us on March 23, 2022 10:04. We are now awaiting confirmation from your bank. We apologize for the inconvenience and kindly ask you to wait. Please bear in mind that withdrawal via Bank Transfer can take up to 7 business days.

Maybe that gives some hope to other players of BEEMcasino. When the money actually comes in. I'll let you know of course.

Hello,

now, this is something! I don't want to sound silly, but fingers crossed.

Yes. I'll press with you😂

😂 and the rest of the players with the pending withdrawals as well, I'm sure!

Hello money just arrived. So I've successfully paid out a total of about 5-6 times at BEEMcasino. Thanks to Casinoguru for the help. It would have taken longer without you.BEEMcasino should work on communication and react faster. Then it is a good casino. Thanks again

Hello there!

Awesome news - thank you for letting us know. I will update the complaint team.

Enjoy your winnings 🙂

Are you going to give yourself a break with the Beem casino? 😀

When your fingers are itching and a 250 percent bonus comes up. I can't guarantee anything 😂😂😂

I'm really happy about the great news 👍 Let's hope they'll manage to deal with the other pending withdrawals as well and manage to fix the current difficult situation.