ForumComplaints DiscussionAnyone heard of basswin casino, suspect withdrawal methods

Anyone heard of basswin casino, suspect withdrawal methods (page 3)

6 months ago by Batman1010
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24825 views 188 replies |
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6 months ago

My passport is with DVLA at the moment mate so can’t submit at present, the trend with payout of other sister sites seems to be pay you out small amount then make it extremely difficult to get any further payments our make excuses up, broke there rules, I.D not valid and so on.

brandonfry28
6 months ago

yeah, I did. Sent them


  1. Scan of passport
  2. Selfie of me holding passport
  3. A BT phone bill with my address
  4. Scanned copy of the front and back of the Visa card used to deposit. I used Canva to edit out the middle digits and the CVV code
  5. Same as above for the credit card. That's the account they paid the money to.


Thinking back, it was madness. Especially the photo holding the passport.

Edited by author 6 months ago
Smid9
6 months ago

yeah, seems a common theme among the unlicensed casinos. I'll be steering clear of them from now on. Too many unknowns.

5 months ago

Not looking good


file

Reggiebob
5 months ago

You couldn't access the casino site? Me neither, actually.🤷‍♀️ Let's see what our data team will find out about this casino.

5 months ago

Was waiting for a withdrawal for 10 days as well

Reggiebob
5 months ago

But you got the money eventually, didn't you?

Pardon my stupid question, but I prefer to be sure, just in case you could use some help.

Radka
5 months ago

No not yet, 'cancelled due to technical reasons'. Had an email today asking to resubmit.


Also they have changed their Web address, which was the reason for the DNS issue I posted earlier.


New address is https://basswin777.com/en?success=true



Reggiebob
5 months ago

Thanks, so I'll give the URL to our data team and they'll change it. 

As for the withdrawal, I see you've resubmitted it. I would like to add that we give casinos 14 days to resolve the withdrawal, so if you are after that time, you can file a complaint with us if you get nowhere with the casino. 

So let us know if you got the money or not. 

Good luck. ☘️

5 months ago

Basswin777.com they are not paying any money 4 times they declined my whitraw request and per request you have to wait 48 hours %100 fraud 

file

5 months ago

file%100 fraud don't put any deposit guys

hkngokberk
5 months ago

Have you uploaded the verification documents they've requested?

Edited by author 5 months ago
5 months ago

Basswin777.com they are not paying any money 4 times they declined my whitraw request and per request you have to wait 48 hours %100 fraud 

file

5 months ago

Hi, did the casino also tell you the reason for rejecting your withdrawals ? I think there must be something to it. Is this your first withdrawal ? Do you have a verified account here or not ? 

Let me know a bit more and we'll see if we can help. 

Jaro
5 months ago

I spoke with them millions time they said technical problem we will pay that's all..I gived all my documents so everything is done .many many days ago..this is the reason they won't pay they are waiting I have to finish my all money but I won't

Reggiebob
5 months ago

Yes brother I'm not new about to casinos.all documents done many days ago

5 months ago

I spoke with them millions time they said technical problem we will pay that's all..I gived all my documents so everything is done .many many days ago..this is the reason they won't pay they are waiting I have to finish my all money but I won't

5 months ago

Make sure you don't make the mistake of playing with money and leave everything as it is until the whole situation is resolved. It's possible that the casino has some real technical problems, but that shouldn't encourage you to play and lose your money. We give casinos 14 days to sort out the withdrawal and send you the funds, so if nothing changes within that timeframe, be sure to let us know and we'll try to help. 

For now, all we can do is wait for the time to run out. 

I will remain waiting for your news. 

5 months ago

I had very similar issues to what you've described with a site called jimmywinner.com. It turned out my bank wouldn't accept the payments,

I ended up verifying another mastercard I had and it worked.


They haven't given me the specifics of the failure for basswin.com yet but I had the same 'technical issues' email last week.


I've since verified another card and waiting to see if that works.


I suggest asking via the online chat support the reason for the failure

Reggiebob
5 months ago

I see that the time is inexorably approaching 14 days. I hope that the casino will be able to work with you to resolve these technical issues and you will be able to withdraw eventually. If not, you know you can contact us, so I'll be here if you need anything. 

Meanwhile, are you still in contact with them or have you not heard anything new yet? 🤔

Jaro
5 months ago

They declined again today guys from 10 days still they r not paying any money they are saying this us technically problem.i told them I will complain they don't care

5 months ago

Still they r not paying 10 days alreday gone everyday they saying we will pay..pls don't put any money this casino guysbasswin777.com file

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