HomeForumComplaints DiscussionAnyone heard of basswin casino, suspect withdrawal methods

Anyone heard of basswin casino, suspect withdrawal methods (page 11)

 by Batman1010
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39,979 views 207 replies |
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My advise is leave your balance alone this is a tactic based on your volatile play style. To delay paying you in the likelihood that you will spin through it within 30 days out of impatience.

Avoid this site like the plague. Your probably playing because you have gambling problems and are on gamstop. They're taking advantage of this.

Try to logout and stay off it.

Memreins

I not touching it haha I know that’s why they have such a low withdrawal, but have had withdrawals back to back and only deposited twice in 6 months. It’s far too much money to throw away so I shall wait, but thank you

I find it very weird that they aren’t allowing me to have my winnings from before the big win occurred.

It is hard to say, indeed, why they don't let you withdraw that money.

Just know, please, that if you see that it is taking way too long, we are here to help.

Similar issues to others. Trying to withdraw funds and comes back saying they had technical errors. I've done everything they asked, sent proof of address, verified payment, sent images of driver's licence, but still there are problems. The support team offer nothing but templated responses that don't acknowledge the actual query.

My bank gave a clear explanation as to to why the payment was declined, so I emailed this the basswin but they seem to ignore it. Is it worth raising a complaint with anyone?

Edited by author
lazzag

Hey, does this mean that you have already successfully verified or not when you sent them what they asked you to do? How long have you been waiting for your money? What did the bank tell you as a reason when you say that you learned from them why the withdrawal is declined? 

Try answering my questions and we will see if it would be appropriate to file a complaint or not.

Lalalisa

Hi


any updates on withdrawing your winnings ???

Does anyone recognise this payment E0000397 I have been charged by them

ryanthorne8380

Hi, I don't know what that means. Maybe you could explain it a little more. If you have any doubts, have you tried asking the casino? 

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