HomeForumComplaints DiscussionAnyone heard of basswin casino, suspect withdrawal methods

Anyone heard of basswin casino, suspect withdrawal methods (page 11)

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2 years ago
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1 year ago

My advise is leave your balance alone this is a tactic based on your volatile play style. To delay paying you in the likelihood that you will spin through it within 30 days out of impatience.

Avoid this site like the plague. Your probably playing because you have gambling problems and are on gamstop. They're taking advantage of this.

Try to logout and stay off it.

Memreins
1 year ago

I not touching it haha I know that’s why they have such a low withdrawal, but have had withdrawals back to back and only deposited twice in 6 months. It’s far too much money to throw away so I shall wait, but thank you

1 year ago

I find it very weird that they aren’t allowing me to have my winnings from before the big win occurred.

1 year ago

It is hard to say, indeed, why they don't let you withdraw that money.

Just know, please, that if you see that it is taking way too long, we are here to help.

1 year ago

Similar issues to others. Trying to withdraw funds and comes back saying they had technical errors. I've done everything they asked, sent proof of address, verified payment, sent images of driver's licence, but still there are problems. The support team offer nothing but templated responses that don't acknowledge the actual query.

My bank gave a clear explanation as to to why the payment was declined, so I emailed this the basswin but they seem to ignore it. Is it worth raising a complaint with anyone?

Edited
lazzag
1 year ago

Hey, does this mean that you have already successfully verified or not when you sent them what they asked you to do? How long have you been waiting for your money? What did the bank tell you as a reason when you say that you learned from them why the withdrawal is declined? 

Try answering my questions and we will see if it would be appropriate to file a complaint or not.

Lalalisa
1 year ago

Hi


any updates on withdrawing your winnings ???

1 year ago

Does anyone recognise this payment E0000397 I have been charged by them

skeptical26
1 year ago

Hi, I don't know what that means. Maybe you could explain it a little more. If you have any doubts, have you tried asking the casino? 

1 year ago

Hi, Iv suffered all the issues mentioned in previous threads.

everything has now been verified and I have received my first withdrawal of €400 on Mastercard, they wait for the 36th hour to complete the withdrawal.


at this rate it will take me 6 months to get my winnings..


has anyone been successful drawing all their winnings over such a long period of time ?

Batman1010
1 year ago

Have you had any luck with multiple withdrawals ?

it’s gonna take me 4 months with the 36 hour rule ?

GooseGoose
1 year ago

I can see that they have these limits on their site:

file

Please let us know if they are not sticking to those, so our complaint team can have a look at it, for sure.

1 year ago

Please process my withdrawal

ANGGI007
1 year ago

Hey, are you looking forward to the withdrawal in this casino too? If so how long please? 

Could you tell us more about your experience so we know if we could help you?

1 year ago

Hi,

is it possible anyone would have some point of contract for refunds or how to go about getting a refunds off the following casinos.

crazystar

77raptor wins

freshbet

velobet

Jokabet

bountyreels


all withdraws from my banks all different names.

Chuck1988
1 year ago

Anyone?

Chuck1988
1 year ago

Overseas sites all use different names on deposits, not a lot the bank can do I don't think.

Burgwyn67
1 year ago

Ok thanks

1 year ago

Hi,

is it possible anyone would have some point of contract for refunds or how to go about getting a refunds off the following casinos.

crazystar

77raptor wins

freshbet

velobet

Jokabet

bountyreels


all withdraws from my banks all different names.

1 year ago

Hi, what I can recommend you is probably this thread: https://casino.guru/forum/casinos/question-about-gambling-websites-with-curacao-license-using-incorrect-merchant-category-code/669#post-183979

There you could find out more about your question, because that's exactly what the players are writing there, try to have a look please.

7 months ago

The casino is rigged to the fullest. All non gamstop casino's are. The same people run lucki casino. The casino that closed my account and only refunded my deposit after winning. They are all a bunch of crooks. And they get away with it. I have complained here regarding lucki casino but had no joy as they didn't reply to casino guru. Stay away from all non gamstop casino's people. Trust me.

kchoudhury78
7 months ago

Hi, could you also tell me on what basis this casino took your winnings and only gave you a deposit refund? Perhaps that's the most important thing, as there must have been a reason for it.

When did all this happen? 

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