22bet withdrawal issues (page 4)

Guess its Jeton since it says this on their website "To process any payout from your Jeton Wallet, you will need to go through the verification process. The verification process for Jeton Wallet is a standardised compliance measure for anti-money laundering (AML), know your customer (KYC), and counter-terrorism financing (CTF) laws and regulations. The process consists of a submitting supporting documentation. Processing times for verification can take up to 12 hrs, depending on the level of public interest."

it just says rejected at 22 bet (earlier it said "denied by operator")

Sounds good, Im waiting for you to email me 🙂

Ok.

I have successfully completed the identification of a bank card account and that document they requested

had requested a withdrawal and within a period of about 5 days it was completed and the money went to my card then I asked for a withdrawal again and specifically 5 withdrawals of 1.290 euro in total and they were approved almost immediately, the problem is that 12 days have passed and they do not complete the payment my bank I am in constant contact with the competent department of the bank and so far they have not sent any request for the amount (I want to say that the first withdrawal where I requested took place normally, I have the problem now in the other 5 new withdrawals)

also they have blocked my online chat is tragic

Hm, that's always said when a casino stops communicating with a player. Have you tried to send them emails?

yes I have sent e-mail several times and I get exactly the same answers that I give them my account details and send a screen shot of the withdrawals I have requested all these I have done and I have sent them many times without any result also in a reply of the previous days I was told that there is no withdrawal request and the amounts have been paid and they referred to the first withdrawal I told you before in the message after another attempt I automatically got a message again after many hours to send them the withdrawal in photo where I did it and now they do not answer me for two days

In this case, I suggest you to submit a complaint on our website. It must be really annoying when you can't reach anyone who would give you any relevant information about your withdrawal. I just don't understand this behaviour.

https://casino.guru/complaints

the transfer is completed thank you very much

Nice, congrats!

Hi everyone,

I signed up to this site today, played a total of € 170 in sports bets and won € 770 ... I tried to withdraw via Mastercard and it gave me "Process denied by the operator" several times after contacting the email support staff replied that I could withdraw by bank transfer because they enabled it, I made the withdrawal of € 770 by bank transfer and now it is in "APPROVED" STATUS ... The question is: can I be quiet, that is, the status OPEN does it mean "DONE" or can I still have problems?

If anyone has had the same experience, thank you in advance for the reply.

Thank you and greetings

Hi, I need help. I paid from the master card to the account, it stopped working and then I paid from my sister's visa card (I played with that money), now when I want to withdraw money, it must be written on the same method as the deposit, but it does not accept a new visa, because the amount for payment is higher than the deposit, now they are asking for a million pictures to send them, they are spinning me in a circle, they are asking for the data of a new bank card, and it is not in my name but in my sister's

Yes, it's a standard procedure and you probably got into real trouble since depositing with payment methods that don't belong to you is forbidden in most of casinos. I'm afraid that when you send them a picture of the card, they'll cancel the winnings.

In most terms and conditions it’s forbidden to use someone else’s card to deposit and generally all winnings are void and get confiscated. This company may make an exception if your lucky

Sure they will cancel your winnings when they realize that the card is not yours.

Haven't you tried depositing and withdrawing with a payment method in your name?

Dear, I'm just like you with the withdrawal problem, tell me what alternative method did you use and did it work for you?

I failed at nothing in the end, I say goodbye. Comrades I have a problem, if there is a solution, how is it best to have an account on 22bet? Card payments to foreign bookmakers are now prohibited. Should I open an account with a friend from abroad and which payment / withdrawal method to use?

Couldn't you withdraw your money?

What is the specific problem?

Actually if they tell you to create an e-wallet, that's what I would do. In case you get the message from them saying "Unable to withdraw funds. You need to withdraw with same method than deposit. Withdraw in proportion of your deposits", then I would contact them and asked: "OK, I did what you asked me to do then what should I do next?" Because they can always override the rule and send all the money to your e-wallet anyways.

Even though it's time consuming and doesn't make any sense, I would follow their instructions since getting the money is the most important part of it.

Laura from the testing center gave me very good tips in order to do the process the right way but I still got the error message I have mentioned in my previous post. I created skrill account, added 10€ with paysafecard method since supposedtly mastercard will kill process. I then bet 11€ on 2.3 odds to be "safe" and tried to withdraw with Skrill (new withdrawl lethod created for this fraudulant company) but it didn't work. I certify I have done everything right and in the correct order.

I contacted them and they sent me the same copy paste message they have been sending me for the last 30 e-mails out of 52 I have sent them. I filed a complaint and recieved an e-mail from Kristina saying my complaint will be worked on but still nothing. I imagine you guys have a lot of work and you are my only hopes since 22bet put me in a dead end situation. They are clearly making fun of the situation and I'm starting to loose it. I wish I had the piece of shit founder in front of me...

Respectfully,

To be honest, 22Bet does not have the best reputation. A tip for the next time, before you start playing at a casino, look at the reviews 😉 I understand that is not helping you with your current problem, but more to prevent it in the future.

Is it possible to call them, sometimes it helps to keep stalking them, haha.