ForumComplaints Discussion1XBET WITHDRAWALS AND SERVICE

1XBET WITHDRAWALS AND SERVICE

4 months ago by cortaodoble
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1777 views 18 replies |
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4 months ago

The withdrawal process at this casino is rubbish, I'm already a Ruby level and all the money I've given them is useless, the withdrawals are approved but they are not processed, I don't recommend playing here if you want quick withdrawals.

Edited by author 4 months ago
Automatic translation:
cortaodoble
4 months ago

It looks like you are quite frustrated with the delay; sadly, we have a little perspective on how long you have been waiting since no time frame was mentioned. Care to update your concern with a few dates, please? It would be really good to know when you submitted the withdrawal request, for instance. What about the payment option you chose?

Another good detail we prefer to learn about is account verification; hence, has your account been fully verified, please?

Help us put the pieces together, because we may even be able to provide support. I tried to find some clues about the casino's qualities, but I have a feeling there is a spelling error. Isn't it?

In my opinion, you have 1xBet Casino on your mind. Please inspect this link👈 , and let me know. I just want to be sure we both talk about the same site.

Radka
4 months ago

Hello, if I am referring to 1XBET CASINO and if I am completely verified, I have made quite a few withdrawals and on this occasion I have been waiting for 3 days now, I write to the help chat and the only thing they tell me is to wait the limit, which is 5 business days, that For me it is a terrible service.

Edited by author 4 months ago
Automatic translation:
cortaodoble
4 months ago

Sometimes, even in online casinos, they can experience an overload of withdrawals, and during the holiday season, they could even be understaffed, in my opinion. So, please be a bit patient, and hopefully you will receive your money soon, especially if you have already experienced some successful withdrawals there.

What do you say? Would it be possible? And please let us know about any updates.

Edited by author 4 months ago
Romi
4 months ago

Hello again, well, I've been waiting for 5 days now, how can it be that such a large betting house can't do something to speed up a withdrawal, I repeat, terrible withdrawal system.

Automatic translation:
cortaodoble
4 months ago

I do understand your frustration and that you want to get your money as soon as possible. It is just normal; everyone would feel the same way, of course. The delay could be caused by those things I have mentioned above, though, and sometimes even the casino cannot do much about it. Let's just hope that you will be able to receive your money without any further complications.

Have you checked with your payment provider, by any chance, if everything is okay on their side? Which payment method did you use?

Romi
4 months ago

Hello Romi, I update my status…

It's been 6 days and I still haven't received my money, the operators are rude when assisting me, they don't even say hello and today they even closed the chat without even letting me know, terrible service and terrible casino. I would never recommend it. The method I used is bank transfer and in all the casinos I have played in none of them have taken more than 4 days.

Automatic translation:
cortaodoble
4 months ago

Hello. Thank you for the update, even though it is still not very positive.

I would like to ask you to try to wait a bit longer, because even if you file a complaint here with our team, they won't be able to intervene before the 14-day time frame. It is what we usually give casinos to act on and proceed with the withdrawal request.

I hope this delay is really caused by some of the possible reasons mentioned above and you will receive your money without any problems.🙏

If even after the 14 full days you do not see any change, please let us know, and we will get into it right away.

Romi
3 months ago

Hello, well it's been a week and I'm still without MY MONEY! I am extremely upset with this casino that does not care about the impact of its customers!

Automatic translation:
cortaodoble
3 months ago

I sympathize with you for sure but as Romi said 14 days is important because only after that our team will intervene and try to contact the casino. 

Nevertheless, I would be nervous too and I might even think about filing a complaint, because I would not want to be treated the same way as you. 

But try to wait and see if something changes. 

Jaro
3 months ago

Thanks Jaro, how could I file a complaint? I work at an address at Fox Sports, could I check with the legal department?

Edited by author 3 months ago
Automatic translation:
Jaro
3 months ago

It has been 8 days since I requested my withdrawals, everything was bad, bad service in the chat, rude operators and now they ask me for an account statement by mail from the date of the withdrawal request, when my bank and like most They are monthly, disgusting site and disgusting service!

Edited by author 3 months ago
Automatic translation:
cortaodoble
3 months ago

If the issue still remains the same, here's the link where you can file a complaint. Please let us know how you go with submitting it and if you need any assistance.

Just bear in mind that passing the verification process is the main thing you need to do before your withdrawal can be accepted and your money delivered to you. It is very important to cooperate with the casino in order to pass it.

3 months ago

Hello, well they did it again! I wanted to give them another chance and I continued playing and depositing at this terrible casino. I've been waiting for three days for a withdrawal already approved by the casino and it can't even be credited back to my casino account since they tell me it's a problem with their provider. I'm playing on Betano now and it doesn't take more than 5 minutes to transfer. I'm definitely going to stop using this place!

Automatic translation:
cortaodoble
3 months ago

So you managed to get your account verified, right? Which payment method did you use this time?

I hope it'll be fixed soon, and you will be able to receive your money as you did last time. Please let us know how it goes.

3 months ago

Hello Romi, my account has always been verified, I am a Ruby level VIP user, which is the most annoying thing about this whole thing, I would still understand it if I were a new user, I have now been waiting for my money for 5 days, in truth this casino is the worst thing ever. grid.



Automatic translation:
cortaodoble
3 months ago

I see. Do they give you any explanation regarding this delay, perhaps?

I hope this will be resolved soon and you'll be able to get your money. Keep us informed, and if you need our help, we'll be here.

3 months ago

Hello again, I AM SICK OF THIS CASINO!! I will do everything in my power to let people know that their service is garbage! I've been waiting for my money for a week (again)!

Automatic translation:
cortaodoble
3 months ago

You're doing so just now, and for that, you have my thanks. Sometimes the second chance ends in vain, let's just hope the casino will provide the money sooner rather than later!


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