ForumCasinosWithdrawal from online casinos bank is having problems

Withdrawal from online casinos bank is having problems

1 year ago by player37
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1 year ago

Hello,


I got a message from my Austrian bank today that I should scale back my player transactions and deposits. If not, there would be further steps (which you did not want to name).


My problem now is that I still have a few withdrawals in process and one or the other has already been rejected by my bank.


What shall I do now? Are you looking for a conversation with my bank advisor and ask for the block? cancel?


What is the current legal situation? If it has an EU license shouldn't I have any problems?

Automatic translation:
1 year ago

I'm sorry to hear about the situation with your bank and withdrawals. But, I don't have access to specific information about your account or the current legal situation regarding online gambling in your region. However, it's important to take your bank's warning seriously and consider scaling back your player transactions and deposits in order to avoid further complications.

It may be helpful to reach out to the customer support team at your online casino for guidance on the next steps to take. They may be able to offer advice on how to handle rejected withdrawals and help you understand any legal implications of continuing to use their platform. In addition, it may be beneficial to speak with your bank advisor to better understand their concerns and discuss potential options for resolving the issue.

In general, if an online casino holds an EU license, it should comply with the relevant regulations and standards. However, it's important to also be aware of any local laws and regulations that may apply to your specific situation.

1 year ago

Hello,


I got a message from my Austrian bank today that I should scale back my player transactions and deposits. If not, there would be further steps (which you did not want to name).


My problem now is that I still have a few withdrawals in process and one or the other has already been rejected by my bank.


What shall I do now? Are you looking for a conversation with my bank advisor and ask for the block? cancel?


What is the current legal situation? If it has an EU license shouldn't I have any problems?

Automatic translation:
1 year ago

Contacting your bank is a reasonable first step. Since no one else is so well-informed about current events.

I would consider your bank's suggestion.

I'll also try to find a local tester to provide a more detailed opinion, though it usually takes some time.

player37
1 year ago

Hello Player37!

I'm also from Austria and maybe I can help you.

Amazing that the bank is causing you problems, you rarely hear that.

May I ask which bank you are with?

Bawag, Bank Austria, Erste Bank, Raiffeisenbank, Volksbank?

So on the face of it and thought I would suggest that at every casino you should void the withdrawals (if it is still possible)

otherwise the money will end up back at the casino if your bank declined it.

I would recommend that if these casinos offer Skrill, you create an account and request withdrawals via Skrill.

You can order a credit card via Skrill for €10, which you can then use without your bank noticing anything about the transactions. 🙂

For example, you withdraw your winnings via Skrill and then use the Skrill card to withdraw those winnings.

So your bank doesn't know much.

If they don't have Skrill let me know what payment methods they have so I can help you further.

There is a solution for everything, don't worry.

As for your bank, I would take it seriously, as you know how strict they are with finances in Austria.

You could talk to your advisor, but if they were to send a message with a reminder, I would personally try to disburse the funds elsewhere before I seek the conversation.

I can imagine that some payouts for your bank come from dubious providers, which is why they cause you problems but this is only a guess.

If you have any further questions, please do not hesitate to contact me.

Best regards

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