Winpot Casino - general discussion (page 2)

I already have the account verified that they have to check more if they told me that this takes 72 business hours, that is, 3 days, then they tell me 5 and now you come to tell me that they have to check so much, they know what thing they already had enough time to assert

I already have the account verified that they have to check more if they told me that this takes 72 business hours, that is, 3 days, then they tell me 5 and now you come to tell me that they have to check so much, they know what thing they already had enough time to assert

In any case, thank you, hopefully if they give me the money I earn, if not, I'll go to the branch to talk personally to see what show because I won't leave it like that, I have evidence of games of the amounts earned from conversations with support and evidence of a verified account, all what is necessary so that if they want to get away with something, file a complaint, demand or etc. because it is not fair that they do not approve the withdrawals and I say this because from what I see I am not the only one that is happening to

But if you can help me with that, I would be very grateful in advance, since in the first place I need that money for personal reasons, I already expected that I could pay medical expenses as well as financial expenses so that in the end I don't get anything if everything was legal

I'm sorry to say that, but you should always be ready for some delay while requesting the first withdrawal. But for now, I can recommend a complaint feature.

The whole process is described here:

https://es.casino.guru/instrucciones-resolucion-quejas

To create one, just use this link (set the language to Spanish, please)

https://casino.guru/complaints

Hello, in my experience it is very bad!!! Its worst slots!! They don't even give anything by a miracle!!

Terrible casino, they only steal!!!

It happened to me that I wanted to request a withdrawal and everything became normal, I received a message in my email buzzon where my withdrawal would be approved that the request was in process, after 3 hours I received that my request had been approved and now I only I had to wait from 48 hours to 7 business days, I contacted the chat and they told me not to worry that it was just a matter of waiting for a response from my bank, they asked me for an account statement. They made me tired and I didn't earn anything, I made deposits @win pont

It's not worth it if this betting house @WINPONT accepts our money. It's easy and it's not easy for us to withdraw the money. If anyone can help me get my money.

Hello, I would say that you don't have to be afraid right from the beginning. The casino probably wants you to provide an account statement as part of the verification process, which is quite common if you haven't been verified by the casino yet, so I would definitely cooperate. I also see that they gave you a timeframe, so a week wouldn't be too bad for me, but if nothing has changed by then and you haven't received your money, it would certainly be good if you wrote to us. 

However, as I said, it will be important to verify first and then the casino will process the money according to their words. 

So don't worry right away and do as I suggested and try to be a little patient. 

I hope you will see your money soon. 🙂 ☘️

Jaro, thank you for your response, I am very upset because I make my deposits to winpont with Oxxo visa spin, winpont betting house accepts deposits as much as possible, but when you win they make it impossible, because I cannot withdraw with my visa card, that's the trouble of them playing with one's money. You can receive all the deposits and when I lose my money there I am screwed, but when I win I want to withdraw it is impossible.

If I made my deposits with a visa to enter the bets on winpont to be able to bet, I would like to withdraw my winnings with a visa. They did not cancel the legal withdrawal area because the account was not validated.

they are playing with me

So the bank statement was rejected when you say the account was not validated ? Also, do I understand correctly if I say that it cannot be withdrawn by the same payment method as the deposit ? Does your case concern sports betting ?

It happens to someone else that when playing online or in the Winpot app, the slots are slow as the game does not flow as it should.

Hey there!

From the look of it, user review are lacking such feedback, though I have to admit there are just a few, so it's not a real surprise. According to the last posts in this thread, it also seems the responses are sporadic at best.

I fear we need to find another person playing in this casino. In any case, are you experiencing the same slowness when you use different devices with different internet connections?

What about casino support - any suggestions from their side?

Exact! From what I see in the other comments, they have problems when requesting withdrawals, I will definitely not play at Winpot again.

Oh, alright, I thought you'd had some experience by playing there. So, you are just saying that you have read about this casino but did not play, right? Well, it is always good to be careful, in my opinion.

I have played on several occasions both in the application and in its mobile version, and that is when I notice that the games become slow or interrupt, which generates distrust of the site.

Could it be due to the internet connection, perhaps?🤷‍♀️ Sometimes the casino is really not in fault, you know.

I have good internet service, and this doesn't happen with other sites, and my cell phone is high-end.

Whenever you experience this kind of issue with some casino games, it is best to contact the casino and discuss it with them. They should give you answers.

So, you don't play there anymore, is that right?