Vegas Hero Casino - general discussion (page 8)

Great news. Thank you.

Please keep us informed and let us know how it goes.

Some good news for me too as I was able to get the first 2000 of my 11,000. Now I will try to get the rest and we will see

Gratulation. How long did you wait after the request for withadrawl?

Twenty days

That is very long.

i am facing the same exact issue as you. I’m waiting for KYC since November and stuck in an endless loop with them as they are always rejecting my documents or asking for a new one. How much of your money did you get back? I have 35k in my account (deposited 10k)

Hi mate

I never had an issue with the KYC and I've now received about 25% of my winnings of 11k. It seems after the first withdrawal is complete things become simpler. Hoping for the best for you but don't give up hope

I’m pretty sure they are a scam though, they are not licensed (meaning nobody will stop them if they run away with your money).

They are supposed to be a company that has 2 casinos . Vegashero and magius . Magius is pretty well known non KYC casinos . I believe the problem is that because they are a casino with no identification and that’s why the withdrawal takes long . Also I am the same fate . I withdrawed the first 500€ in exactly 3 business days but now I am on my 4th day waiting for another withdrawal .

I mean regardless, it makes no sense that they are doing this to me. Their KYC process is complete nonsense, I gave them exactly what they ask for but they find reasons to reject it and not pay me out

Maybe there is something bad there . I hope you can fix it somehow ! Try to figure out if something is wrong with your papers , I don’t know

I don’t think there’s anything wrong. Anyway, I even asked to just get my initial deposit back, and they don’t even respond to that. I said keep the gains just give me my initial capital…

Did you managed to get your money out our

Nope, it’s been since November 20th I’m trying to…

That’s insane 😞

I even told them I’d be willing to show them directly from my bank account all the details, maybe over a video call, they are so stubborn and unresponsive.

No, I permanently closed my account with the scammers.

I think one problem is that it is wrong to withdraw one day, then withdraw again the next day, and then withdraw again the very next day. The first time I made a withdrawal it was €500 and I was just waiting for this withdrawal to be completed. That is, one withdrawal every 3-4 days.

I've been receiving my $800AUD withdrawals every few days now if this gives you any hope. Really hope you can all get all the money you're owed.

the thing that makes me lose hope is their incompetence. I don’t understand why they are making the KYC process so difficult if they are legit… did you have any issues with KYC?