1 week ago
Exactly, don't do it for any reason. Keep pushing until they are credited. I had used a Visa bank card for withdrawals and they credited them in 3 business days.
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Vegas Hero Casino - general discussion (page 7)
1 week ago
GOOD EVENING I HAVE A PROBLEM WITH THE SPECIFIC SITE. WHILE I HAVE MADE SEVERAL DEPOSITS FROM MY CARD, AND THEY RECEIVED THEM IMMEDIATELY... I HAVE MADE A WITHDRAWAL A WEEK AGO AND I HAVE NOT RECEIVED ANYTHING YET. I AM TALKING TO THEM ON CHAT AND THEY KEEP TELLING ME TO BE PATIENT, THE PAYMENT DEPARTMENT HAS MANY PAYMENTS AND THEY WILL BE DELAYED. I HAVE ALSO SENT AN EMAIL. AND THE ANSWER WAS THE SAME.... CAN SOMEONE HELP ME? I BELIEVE THAT THEY ARE SCAMMERS AND THEY WILL NEVER GIVE ME THE 500 EUROS THAT I HAVE REQUESTED TO WITHDRAW. HAS ANYONE HAD THE SAME EXPERIENCE? OR CAN YOU HELP ME? THANK YOU!
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1 week ago
Hello.
So they rejected your withdrawal because there was some issue on the site, right?
I would suggest you file a complaint here, and our team will try to find out more.
1 week ago
I'm trying to describe the problem in the report form, and when I go to write it won't let me. I write the first letter and it automatically deletes it.... What can I do? Thanks
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1 week ago
I'm sorry for this inconvenience.
Please try to clear the cache and the cookies on your computer, log out and in again, and even use an incognito window to file a complaint.
Let us know if all this will help, and if not, we'll find the way for you to file a complaint.
4 months ago
I have already made a successful withdrawal of 500 euros within 2 days. Their limit is 500 per day. I have another pending withdrawal of 500 euros from the day before yesterday and 2000 euros in my account. In the morning I spoke to a girl in the chat and she told me that my withdrawal was unsuccessful due to a technical problem with them, something that is not visible inside. When I asked for the reason, she threw me out and closed the conversation in my face and since then, they have blocked my chat and have not responded to any emails, while I was polite without anger in messages and without insulting.
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6 days ago
Hi, you finally managed to get all your money back. I've been waiting two days for a withdrawal of $500 from Vegas Hero. I have two more to make. Thanks.
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6 days ago
Good morning, I have a pending withdrawal on vegashero01 that I have been waiting for two days. Will I be able to get my money back?
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5 days ago
Do you have any information about your withdrawal, please? In what state is it now?
You should check it in your account and also see if the verification is needed.
5 days ago
Good morning, thanks for your reply. No verification required. My withdrawal requested on 10/12 is still being processed.
Edited
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ReplyQuote1
5 days ago
In that case, please let us know on Monday if there has been any information provided by the casino.
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