Superb Casino - general discussion (page 4)

I wish you would get your money. If the players before you succeeded, hopefully you will too. 

If you hear anything new, be sure to let us know. Good luck. 

Hi, due to recent posts by players, this casino has moved to the following website: superb1.bet. Also according to my teammate the casino has moved to this new domain and it is already updated on our website. 

Can you try it there to see if you can login and get into your account ? 

Hi I tried on the new website , i logged in successfully .. Does that means that the old website is closed due to lots of complaints and now they will fool people on this new website.

To avoid the negative effects of its complaints, the casino must rebrand or get closed.

As you can see, its safety index is still available: https://casino.guru/superb-casino-review#tab=js-tab-reputation

My withdrawal request has already lasted 23 business days and is still pending, on the new site of course, where I managed to log in, is spicyjackpots Superb's sister casino because the outer shell is so similar, also from there I have a 100e withdrawal request pending for the second week even though they promise that the processing of the withdrawal will take up to 4 business days , have others had withdrawal problems with spicy?

Hi to understand you have problems in both casinos ? 

Regarding your withdrawals, did the casino tell you why it takes time ? Have you verified your account yet ? 

However, if it has been going on for more than two weeks I would recommend filing a complaint, because we give casinos 14 days to resolve such a situation. 

But as far as this particular casino and therefore Superb is concerned, enough players have had problems with it recently and the casino has not responded to any complaints. So I'm not entirely convinced that it will be any different for you. However, you should definitely file a complaint, because hope always dies last and if you don't get your money, the casino will at least get black points.

So that means they are same people, just rebrand and attract customer under new brand as they don't have a good reputation under the old brand , They will be doing regular rebranding and doing business.

I do not know who they might be. Simply put, rebranding is a way to change the name of the company, probably with a brand new owner. But it does not mean all unresolved complaints are forgotten. For us, it means that we must convince the new management to resolve the sins of the previous management; otherwise, all remains the same.

I don't think so its a new management , if it was a new management , they would have shown some efficiency by now. but the complaints are still there and they are fresh for more hunting now.

This is exactly how it goes, I contacted them about my situation a few days ago and there has been no reply, so they don't even bother to lie anymore, I can't stand trying to do anything about my withdrawal anymore!

I think it could be, but if there was new management behind it, it might take some time to get things moving and start addressing the complaints. However, these are just my guesses and we will see how it will go on and how the casino will deal with further complaints. I would be happy if they would start to be resolved. But we'll see.

Well, I'm very sorry. I see that you also filed a complaint on my recommendation, but since we give casinos 14 days to resolve the withdrawal, it hasn't moved very far so far. 

Anyway, I think it would certainly be a good idea for you to respond to Nick, as your answer is awaited. You can do so here. 

If the casino doesn't try to resolve your situation, at least a small satisfaction is that it gets black points and its safety index is lowered. I know it's not much, but I think it's a good deterrent to keep players from playing here. 

Anyway, if you happen to get an answer, be sure to let me know.

Dear Jaro

Let me tell you what will happen next,,, After 90 days they will cancel my withdrawal due to high risk transaction or a technical error and the funds will be credited back to my account and i will have to request again for withdrawal and the transaction has to go through few check again ..That's what happened with me in winner casino, both are siblings.. I was chatting with the online agent and fortunately it was the same agent i chat with in winner casino as well. i will share there email and chat screen shots...

Oh my god those Motherf.....s

Casinowinners,spicyjacpots,superb and how many more siblings are there in those casinos,we truly are doomed,i mean they pay for some People to show the rest of us that they are real casinos but they sure aren't,i just dont care anymore if i get my money or not,i just hope they end up bad,and i mean real bad,hopefully you eventually get your money,please keep the rest of us posted.

So I'm sorry and I think that 90 days to make one withdrawal is too much and I don't understand why it's so long and what all can be done about it. 

In this case, since the casino is not even licensed, there is no one to turn to, which is a great pity. I'm worried now whether you will get your money. Obviously I would be skeptical and take the whole lesson from this and always keep an eye on the casino where I go to deposit. 

However, if you happen to get a reply from a casino with something new, be sure to let me know. 

To tell you the truth, I'm curious how your case will turn out as your complaint is still open. I would be happy if the casino would reply when it will be contacted, alternatively if the whole issue will be solved sooner. 

However, based on the experience of other players, I am not sure if this will be the case. 

So feel free to update me on how the situation is going.

Good luck ☘️

I wonder , how easily they operate from one website to other or rebrand themselves with no fear and no one taking any action against these criminals. Where and when their business will end and will they enjoy looting and robbing people for life time, will they never go behind the bars???

No response from super even though I filed a complaint, they just don't care and keep the money themselves, Thanks Jaro, Nick and others who took care of my complaint, my case is now closed, at the beginning of February I will file a complaint about spicyjackpots casino.

Has anyone actually received any winnings from superb?I’ve been waiting since November and keep getting told the same story.shall I just give up?or is their a chance I will receive my winnings?.

Give it up, it's crazy, I made money, waited and then blew it