Sportaza Casino - general discussion (page 6)

has permanently closed my account saying that I contacted them to close it with a balance of 7000€. That I or anyone would close their account on their own with a balance in it? I asked them to send me the recording of our conversation since everything is recorded to see if I sent it. Nothing like that ever happened! I went in to play and suddenly they wouldn't let me in. And now they don't even answer

Aha, it's starting to pick up fallout I'd say. If you didn't ask for anything like that and the casino stands by that view, then I'd file a complaint with us, because that's the word against the word. Our team will try to investigate the whole situation.

Are you in?

yes of course! Because their support is no longer answering my emails

Well then, give me an update when you have some relevant info.

I hope it will turn out well in the end. ☘️

They no longer respond to my emails, they have stopped. Will you investigate this or should I proceed according to the law?

The fact that they don't reply to emails is annoying, but you have to let us investigate the situation. You have a timer in your complaint, so I would stick to that. We can't force the casino to answer you but if you decided to go through the law, I think it would still take a long time. So try to wait and see what our team finds out and how it turns out and then I would resort to a lawyer and all that.

perfect. Thank you

Guys sportaza is very big shi casino.Is big problem cash out money.Im win in 100% bonus.Win 1000 euro and casino write me,win is 1/5 win bonus money.Im end deposite in this shit casino.Nor play guys.Not fair play casino.

exactly! they took me 7k

Have you checked the bonus terms, though? What does it say?

It is very important to check the terms before playing.

Of course not. They claimed to have sent an email with the proof but it never happened. Unfortunately, you can't get anything out of this type of betting because it's not legal. Try a bank transfer and try to get at least half of it, but play at the same time so they don't take it all away.

Good day, I need help with paying out my winnings from Sportaza..they canceled my withdrawal, then I made 2 more, one for 400 and another for 100..and as an unexpected withdrawal of 100, they canceled it again and did not transfer the money to my player account..there are still problems when you make a Viber

What is the reason the casino gave you for rejecting the withdrawal, please?

Is your account fully verified there?

Yes, my account is verified..sorry, there was a problem with the system and I should try again..so I made a withdrawal of 500 today..I guess I have a screenshot somewhere, I have to look.

I hava

And in what state is the withdrawal now then?

check...just stand there...nothing happens

Understand. I hope that you will have better news for us on Monday, then.

Good evening

I won a lot of money at the Sportaza casino in October.

We asked for identification which was done after 1 month but it was done

After some withdrawals were made, the tricks started, which are what they are.... I applied for a withdrawal and after about 10 business days passed, they canceled my withdrawal... I contacted them and they gave me excuses like workload, they don't know why the withdrawal was canceled, it's your provider's fault, the system rejected it and I should do it again.... so far they haven't made any withdrawals and I'm starting to fear that I'll never get my money.