Spitfire Casino - general discussion

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The worst casino I have ever played in my life. They are all problems to withdraw and surely it is that they have no funds. When you want to withdraw it turns out that the system does not let you and they claim that they are technical problems that are being solved but it is all a lie because I have been like this for 25 days.

I advise you not to play in this casino, they promise you many things that later they do not fulfill.

They tell you 2 days to process withdrawals and then it's 7 days.

They tell you that the cashback is your money because there have been weekly losses and when you want to withdraw it turns out that you have to bet that Cash x 10 times. They told me that they do not have requirements..... all lies

Card payments have a 10% commission

The withdrawals if they let you withdraw, which is unlikely, you have to be through Mifinity and you have to pay another commission.

I closed my account because they told me that the withdrawal limits would be 3,500 a week but when I wanted to withdraw 3,000 they only left me 1,500 and it took 8 days for the withdrawal to be processed and another 2 days for it to reach my account.

Once the account is closed, they send me an email to open it again with better conditions. It was reopened and I asked for the Cashback of the loss, which according to them was €700 but according to my accounts it was much more.

I accept the 700 but they only give me 350 and they say that the other 350 the other week, as you can see, all lies.

I play with those 350 and I reach €711 and I want to withdraw them but the system won't let me, I talk to my account manager and she tells me that I have to bet 350 x 10, that is, bet 3500 to be able to withdraw.

In short, I will continue to tell you many more things about this very bad casino, but I insist that no one play if you don't want to have a bad time and you don't want to lose money.

And be careful with the manager, with this it is better not to even contact. She is the one who tells the account managers to offer very good conditions to clients and then take them away and not comply with anything.

I have played in many casinos but worse than this I have not seen any and they are people who come from other casinos and have created Spitfire looking for customers through the phones they already had from those casinos. It means that they have also betrayed those casinos where they worked

All the promises they make to you will be broken and, above all, they do not have the funds to pay or they simply do not want to pay.

They don't owe me anything anymore because I gambled the last money and I lost. They were waiting to receive the 350 cash for Monday June 5 but I have rejected them and I have closed the account forever.

Hi mate, how did you manage to get paid, I'm in a similar situation. I would appreciate it if you commented on me. Thank you.

I started playing at Spitfire casino two months ago, I want to say that the platform is dynamic, comfortable to use, there are deposit bonuses all the time plus excellent weekly and daily offers, I have received very good treatment from the agents and I feel very well taken care of.

It is a very good casino and I especially appreciate the wide variety of games.

I received personalized treatment, with very good follow-up, high bonuses and I even receive daily cashback!

During my first withdrawal there was a little delay due to my documents (it took me a long time to provide them) but I just received a new payment very quickly and I am very satisfied!

I highly recommend this casino, especially the great attention you receive!

Now I'm a bit suspicious... this is exactly what you stated in your user review. 🙂

Is it a coincidence, perhaps?

I still haven't received my money, they still owe me around €1,300. The last thing they have invented is that my account is under investigation. If someone else is in my situation we can associate to make strength.

I have written to the license and have not received a response.

I'm desperate, I don't know what else I can do. If someone comes up with something, it will be welcome.

Greetings!!!

Just wait. It means your account is somehow suspicious, there is no way you can skip the investigation. I know it hurts but first, the casino needs to check out the account. You know what? The issue may just be a bunch of similarities with another account, nothing serious - hold on, until we do not know the verdict, don't trouble yourself further.

Waiting sucks - yeah, but there is not another option at this point.

And please play in casinos with a higher safety index - as you can see it makes sense.

Thanks for your answer Radka, with this I have learned my lesson and I will play in safer casinos.

A query, from your experience, how long do these investigations usually take in the account?

It seems to me one more excuse for not paying me. I have asked for explanations and so far they have not given me any.

Greetings.

To be straight and honest, the length of this process usually goes in hand with the initial suspicion. But in the case of such a casino, it can easily be just a avoiding tactic. I mean, the complaint was already closed due to a lack of cooperation from their side. What would make such a casino pay out afterward? 🙁

I honestly don't know, but I hope this is not over!

Hello everyone, I have created an email account in which all those affected can associate. In order to be able to apply more pressure.

afectados_spitfire_es@gmx.es

They think they are going to laugh at the Spaniards.

I wait for you to organize.

Maybe it won't hurt if you describe your plans in more detail.

I must say, I'm not entirely sure what you expect to achieve with this email address.

Could you explain, perhaps?

Hello Radka, the idea is to create a group of people who are in this situation and try to apply more pressure. Or evaluate what measures to take, so that they pay us what is ours.

Hello!

Now it makes even greater sense - thank you. Hopefully, this small talk we have will bring you the audience you seek.

I would suggest keeping an eye on those opened complaints, maybe you can get in touch with another unhappy player by doing so. Of course, I prefer those complaints to be resolved and players satisfied, it is just an idea...