Spintornado Casino - general discussion

If you want to discuss anything related to Spintornado Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello everyone .

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Something happened to me, something I've never experienced before. Most of the casinos mentioned above primarily offer MiFinity, as many also know.

I wanted to deposit from spintornado and made a bank transfer to MiFinity so that it would carry out the transaction in spintornad. Suddenly my bank deposit from MiFinity main account (standard) my deposits were suddenly taken away. I asked MiFinity who gave them permission to access my personal account. There was only one answer, the transaction was processed, but I no longer had any authority over my money. MiFinity is in cahoots with them, that's what I'm saying. Only after 3 weeks spintornado said support I would credit it to Manuel but it can't be seen in the deposit history. No proof of this. I also get €40 from one casino and €310 from another, don't see any of it, please stay away! Otherwise stay away!! My motto MiFinity and these casinos are in cahoots, I'll tell you

The money never arrived on my standard account and here is the origin of my standard 846 at the end. The money was tried to disappear and I have plenty of evidence of that. I can show them my emails to MiFinity, they wouldn't believe what I accused them of and yet they still closed my MiFinity account, why?

I didn't leave them alone and portrayed them as thieves and told them to send my money to my house bank and close the MiFinity account with immediate effect, but they still didn't do why?

Because she's dirty and I chased her. If you want, I can send you my emails to MiFinity, which seems so reputable

I won't file any more complaints because it doesn't help, no results, no one forced me to deposit in online casinos, which 99% of the time has nothing to do with fraud, whether I'm right or not, that's up to you

Hello there.

Sadly, I probably didn't understand the situation well due to quite an unclear translation. Thus, I'd like to ask further questions to clarify things, if you don't mind.

Initially, your goal was to deposit money to Spintornado per Mifinity transfer - correct?

What happened then? I'm sorry but this is rather hard to decipher:

"Suddenly my bank deposit from MiFinity main account (standard) my deposits were suddenly taken away."

You know, I'm trying to figure out whether this problem is more related to the casino or to Mifinity services. I honestly can't tell for sure at the moment.

I see you mentioned you could not be helped, so I'd like to mention that we may be able to help you. To be certain, however, it would be best to understand this whole subject further.

Well, I'll be here waiting. Thank you.

I'm having big problems paying out my winnings, which were limited to €500. I've been waiting 10 days now. But you always reply to my emails with the same excuse that you have a lot of backlogs and are now working through them. My account is verified, that went relatively smoothly, but now I'm worried that I won't get my money.

Another bad experience from Germany, I see. I'm sorry to see that. As well as I'm sorry players aim to play in casinos with quite a low safety index - see for yourself.

There is one thing you may try, however - through Casino Guru Resolution Center, we aim to assist players in similar positions. Since it is a free-of-charge process, I'd say it is worth a try.

To get you more familiar with the whole feature, I'd like to bring up the guide called "How We Resolve Casino Complaints and Why"

Let me know whether you like the idea, please. 🙏

I have same experience. I have waited my withdrawal now 2 weeks. Before that other 2 weeks. Of course we should read different reviews before we deposit in any casino. I have learnt that there is no any law against online casinos. Maybe mga casinos is quite trustful. And i have also learnt that gambler sites are more of casinos side than players side. Of course there are plenty of players who wall of everything and i understand why situation is what is it.

Hello, I see that you also have problems with the withdrawal. I would say that this casino is not the best choice with such a safety index, but I think you already know that. 

As for the fact that you think gambling sites are more likely to bow to the casino side, I wouldn't be so sure about that statement. We pride ourselves on a fair approach and are never biased one way or the other and try to look at everything fairly. 

However, to get back to your withdrawal, have you had problems with this casino before based on what you described and have you played here again even though you already knew that withdrawals take quite some time ? The casino also told you why it takes so long, i.e. what is the reason for it. 

Anyway, it's good that you have filed a complaint and I firmly believe that our team can help you. Additionally, could you please answer Kristina so that she can move the case forward ? You can do so here.

I'll keep my fingers crossed for you. 🤞☘️

I have answered already to Kristina (i sent proof of discussion with spintornado). I can send again if needed. Still spintornado says same excuses for all players and doesnt pay. At least according different gamblers sites.

Then it's in order. I have spoken to her and so she will check again to make sure she got everything she needed and if there is anything she requires she will write to you in complaint thread. 

Anyway, what excuse does the casino use for taking so long to withdraw ? 

These sames: high volume of withdrawals or backlog in payments.

If it's still the same, I understand that you are nervous and worried about how it will all turn out. But the complaint is still open so we'll see where our team goes. 

Hopefully your case will eventually be resolved and you will get your money, even though it has been going on for quite a while. 

Still same situation. Same excuses and mila agent there. Have anyone got money?