Spinanga Casino - general discussion (page 23)

Hi! I made the first withdrawal on June 17, and its processing was delayed for several days, after which it was rejected. Now made a new one and waited two weeks without success. Always in the live chat they advise to be patient and they say that it speeds up the process. However, after two weeks, €300 has not been received. Help is needed.

Don't worry, it will be resolved, try withdrawing instead of 300 euros, first 100 euros

I am not obliged to "try" withdrawals of different amounts if the withdrawal is within the limits and the withdrawal is promised in 3 days.

with me since 14.06 and not even verified

although everything was sent!

I always wait until my verification is complete before I deposit anything. If a casino doesn't do this, I look for another one.

Since this casino does not have a German license, it may also happen that the bank has refused the transfer. This can lead to them closing your account because it is illegal to play in casinos without a German license from Germany. And the bank will report this and you will be charged with illegal gambling.

Please be careful

Try to push their support guys everyday. Consistently pushing them helped me.

I've always sent everything but they always reject it

Good evening, may I ask you how you verified them, what papers did you send? ; Finally you got everything ok because I have a problem and I'm afraid and it's close to the 7 that I have to take.

That's quite a good experience. What do you say? If you wish, you can describe it in a user review for this casino so others can know a bit more about how it is going there. Here's the link for you.😉

Hi. Is this your first withdrawal at this casino? Did you need to go through the verification process first and have you learned why it was rejected?

Please provide some more information, and we'll try to get to the bottom of this together.

Good evening, anyone else having problems with spinanga withdrawals? Is it a scam or will we get the money?? And if anyone knows how to level up?

How long are you waiting for your withdrawal, please? Is this your first time at this casino?

It's the first repatriation. My account is verified so there is no problem related to that. The first withdrawal was rejected due to some payment service error. The only problem is that I made the first withdrawal request on 6/17, 15 days ago, it was processed for more than 3 days (8 days) before being rejected. Now a new withdrawal has been pending with a different withdrawal method (bank transfer CC). It's just frustrating how long one home can take.

I can understand your frustration, and I hope that you will receive the money soon. If you feel that it is going nowhere, though, please write to us and we will have a look into it.

Keep us posted, please.

Well, it doesn't seem to lead anywhere. Every day the live chat says "as fast as possible" and "we'll put you first" and nothing seems to happen.

I understand. For now, please update your complaint, and hopefully it can be solved soon.

👍🏻

My payout has been pending since June 14th and I haven't even been verified yet because nothing is happening now, everything has been at a standstill since Thursday! 🙄

We need to wait to see what Nick will be able to do with your complaint now. Try to be a bit patient, please.

I have exactly the same problem and they say that the money is safe...

Today is the 3rd day and I wonder if they will cancel my payment for the 3rd time.