3 years ago
If you want to discuss anything related to Spin247 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
I checked into the Spin247 Casino after experiencing some very dodgy practices… Failing to pay players and giving the "run around" with enquiries… seems they are unlicensed…
BEWARE!
Hello AKAK.
I have checked it myself, and it looks like they operate with valid license (maybe just temporary unavailability).
If you have any negative experience with Spin247 casino, I recommend you to share it. You can submit your complaint in their review (link below).
https://casino.guru/spin247-casino-review#tab=js-tab-reputation
I find it impossible to take advantage of the players at this casino Spin 247. In my opinion, such a casino should no longer be offered. But the web makes the impossible possible. I fell for it myself. They earn so much money from the players and when it comes to payouts they don't even get back to them or even reach someone. In my opinion, a fraud complaint would be appropriate. So, dear Casino Spin 247, take a stand on all the complaints of the many players who are waiting for their money. Now is the time for you to express yourself.
LG Tatjana
Ich finde es unmöglich von diesem Casino Spin 247 die Spieler so auszunutzen. So ein Casino dürfte meiner Meinung nach nicht mehr angeboten werden. Aber das Web macht ja unmögliches möglich. Ich selbst bin ja auch drauf reingefallen. Die verdienen so viel Geld an den Spielern und wenn es um Auszahlung geht dann wird sich nicht mal zurück gemeldet bzw man erreicht da noch nicht mal jemanden. Meiner Meinung nach wäre eine Anzeige wegen Betrug angemessen. Also liebes Casino Spin 247 nehmen Sie Stellung zu den ganzen Beschwerden der etlichen Spielern die auf ihr Geld warten. Das wäre jetzt Mal an der Zeit das Sie sich jetzt äußern.
LG Tatjana
So what kind of issue do you have with the casino? Do you have a pending withdrawal for a long time?
Then what the casino tells you when you ask them about the state of your current withdrawal?
Hello.
Well, now I got an email from Spin 247 yesterday, where they actually claim I would not get in touch and based on this they assume that this has been done for me.
But that's not true. I always replied immediately and sent everything they needed. For me it looks like this casino doesn't want to pay out at all and therefore always invent something new.
A big mess. Is that how you deal with customers who also pay in? That’s a criminal. And the live support still doesn't work. But they don't understand that either.
Bye Tatta
Hallo.
Also, jetzt hab ich gestern eine Mail bekommen von Spin 247, wo doch tatsächlich behauptet wird ich würde mich nicht melden und aufgrund dessen gehen sie davon aus daß sich das für mich erledigt hat.
Das stimmt aber nicht. Ich habe immer sofort geantwortet und alles geschickt was sie brauchten. Für mich sieht das so aus daß dieses Casino gar nicht auszahlen möchte und deshalb immer etwas neues erfinden.
Eine große Sauerei. Geht man so mit Kunden um die auch noch einzahlen? Das ist schon Kriminell. Und der Live Support funktioniert immer noch nicht. Aber das verstehen sie auch nicht.
Bye Tatta
Are you sure it doesn't work? This is what I see (I'm currently in Madeira). When I click on the live chat, the "live chat" words disappear, but a new window pops up.
Hello
I don't even talk about live chat yet. There is contact, there you can write, and support there is pre-set questions and answers. There's nothing more with me.
Hallo
Bei mir steht noch nicht mal etwas von Live-Chat. Es gibt den Kontakt , da kannst du Schreiben , und den Support da gibt es vor eingestellte Fragen und Antworten. Mehr gibt's bei mir nicht.
That's strange. Anyway, have you already submitted a complaint regarding this?
As far as I can see, the casino stopped replying and the result of the case negatively influenced their rating on our website. I'm sorry, but we can't force them to pay.
https://casino.guru/spin247-casino-player-s-withdrawal-has-been-delayed-7
Hi . I submitted a complaint here about spin247. The first time they tried to rip me off and telling me that my identification card wasn't mine my name was wrong and they need to get another document from after I sent over 100 . It boiled down to submitting my complaint with you guys and won my case, I am ever so greatful for . Thank you.
Now I have another problem with them again and it's about my identification card again repeating the same things like last time. I won 840$ on Saturday October 9th. It's still pending. They told me that I should receive soon then I asked about it on the 11th and 12th got the runaround I have to go through another KYC check. No I won't I'm fed up . Constantly treating there players like there insignificant. I submitted my complaint with you guys and you helped me last time that's why I came back . I appreciate the help I got and it's nice to know that there are people that care and want to help . Thank you.
Hi, I'm sorry to hear you've got issues again, but I'm glad to hear we managed to help before. I guess you already know how the system works here. You need to submit a complaint and we'll contact you as soon as someone takes a look at it (it shouldn't take longer than a day or 2)
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