Spin Samurai Casino - general discussion (page 2)

Let's start with the fact that this is a popular method of manipulation - verification during the first payment. It may be legal, but you experts instead of criticizing it harshly. You say it's normal, KYC manipulation is a priority and should be done before the first deposit, or alternatively we must be able to verify it at any time we want and block those casinos that make verification dependent on withdrawals. Regards

If you wish, I can try to explain to you one of the reasons why most casinos doesn't do any verification before the deposit, or even after the deposit is done, and start with the KYC only whenever a player requests the first withdrawal. It is actually caused by the fact, that many players like to try to play at a casino. They put some money in, then they play, after seeing they do not have much luck, or even they do not really like something, anything about that particular casino, they decide to move somewhere else. It would be very time consuming to verify all these players, actually. Do you get my point? I hope you do, indeed. The casino decides when and also whether the verification is needed, and we can not do anything about it, really.

Please let us know, if you have any other questions. We will be glad to help.

@Spin samurai, I'm seeing a few reviews in regards to popups during game play, your first words are (sincerely apologize) If this was the case you would put a stop to it yeah?

Let's also talk about games that glitch every turn, nothing done bout those either. But I do sincerely apologize for being grumpy about being ripped off to a point

By the way I'll happily leave you a1 star rating

Hi there.

Our forum does not support tagging, so to address someone directly, please locate any of his posts and use the reply function. I browsed this thread for you; the casino representative has not been active for more than three years, however. You can find the one and only representative's post here 👈, even though I imagine the likelihood of direct responses is pretty low.

It appears that you have communicated with the support as well, but you do not seem to be happy with the results. Is that so, please?

Could you perhaps share more details concerning the popups?

Im testign this Casino. so far i had found a huge bug related to the user management.

closing my account and creating a new one to see if the bug its solved. more info to come.

well at the end the error was oin my end after 24 hours we find the problem so the only solution was close the account and create a new one because the profile was impossible to update.

so that was the end of the adventure.

I was scared at once, so I'm glad to see the problem was resolved. I understand that encountering such a bug is not a pleasant surprise. At least it wasn't a global issue.

👍