Hello, did you also get a message when it kicked you out of the game, because you had some error ? Do you have any bonus history or something like that where it would be visible that the bonus is completed or still not completed ? Have you contacted support about this problem ?
Please let me know.
I don't have tpt nor did I get anything, there was simply nothing, the bonus didn't get me anything, it wanted 3 more spins to be completed, I won a round at 78 euros and from then on there was neither money, nor the bonus, nor anything, I had the 5 euros they gave me stay
Sure, and you contacted support, what do you have to do in this case ?
The thing is, I don't know what to do
It's probably wise to wait now that you have a complaint filed with us.
Anyway, I asked you if you contacted the casino with the problem and what did they tell you ? That would be the first place I would go.
Thanks
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