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Slotuna Casino - general discussion (page 9)

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3 months ago

I made 3 withdrawal requests at Slotuna Casino on February 6th, 7th, and 8th.

Only one was paid, the other two have been pending for over 5 business days.

Support only sends template replies and gives no clear reason.

I used only my own money, no bonus.

Please help me investigate this issue. Thank you.


Edited
Andrea82
3 months ago

Couldn't the reason be that they have many withdrawals to deal with at once?

Sometimes this could happen, actually.

Please let us know after the weekend if there has been any update. Hopefully you come back with some good news.

Romi
3 months ago

Hi Romi,

I'll definitely let you know. Thank you 😊

Romi
3 months ago

Hi Romi,

I received both payments today. Thank you for your help. 🤗

Andrea82
3 months ago

What great news! I'm glad you did.

It took a bit longer, though, right?

Romi
3 months ago

I'm glad too! Yes, it took a little longer. Now there's another payment request with them. We'll see how long it takes. 

Edited
Andrea82
3 months ago

We will wait for your update.

Hopefully it will be faster this time.

Romi
3 months ago

Hi Romi,

I received my final payment today. It only took four working days. :) Thank you for your help.

Andrea82
3 months ago

I'm really glad you got everything now.

Are you going to stay at this casino after this experience? What do you think?

Romi
3 months ago

I think I'll stay and see if there are any problems in the future. 🙂

Andrea82
3 months ago

I'm glad you have the money, and your suggestion sounds practical. Let me wish you smoother future withdrawals. 😉

Radka
3 months ago

Thank you 😊

2 months ago

Hello to all,I put some money In slotuna casino with my Revolut,no play bonus or etc ,so I win one big amount of money,I have do withdrawal in my Revolut (same) but 6 days now nothing I have see in my Revolut?

Edited
Thanosn40
2 months ago

Hi, so you're trying to withdraw money to Revolut but haven't received anything yet, right? Have you asked the casino if they can tell you what's going on? 

Sometimes it's just a matter of waiting, and I believe you'll get your money. We usually give casinos 14 days, so I’m confident you’ll get your money by then. If not, let us know and we’ll try to help.

Jaroslav
2 months ago

I understand full what you say!but in the site say 3-5 days!so 13-3-26 I do withdrawal and today 23-3-26 nothing yet

Thanosn40
2 months ago

Yes, if they have a deadline listed on their website where they advertise fast withdrawals, that can always frustrate players, and I’m not surprised. That’s why I’m asking if the casino has said anything more about it.

In any case, even so, try waiting a little longer and we’ll see what happens.

1 month ago

Someone can help ?still wait and always take the same answer file

Thanosnak40
1 month ago

You could easily come here sooner. I told you about 14 days we give casinos to resolve processes like this one.

I advise you to open a complaint here on this link. 👈

Our team will try to do their best to help you.

Andrea82
3 weeks ago
grus

Good morning, friend! I've had the exact same experience. ... Did you finally get paid?? And how long did you work?

Automatic translation:
3 weeks ago
grus

Good morning in the chat! From what I see, everyone has the same problem. I made the first withdrawal I think on 1/05/2026. After four days, the money was in the account. Since then, a week has passed. The other two withdrawals have not been credited. How long should I wait to file a complaint? Good morning and thank you!

Automatic translation:
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