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Slotuna Casino - general discussion (page 8)

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Jaroslav
7 months ago

I played with my own money, no bonus whatsoever. One withdrawal is late already 2 days and another one 1.

No documents asked, i have made withdrawals in the past with no problem and actually was suprised from the fact that they actually took 3 working days, so far i am not experiencing the same.

thunthun
7 months ago

If they didn't ask you for anything, that's fine. You'll have to wait, and if nothing happens and they don't give you any updates, then we'll try to assist you.

Sometimes casinos have delays, and if you say you haven't had any problems with them, then I would give them a chance

Jaroslav
7 months ago

Just received all three withdrawals all together with one taking only 2 days. I proceed with new ones, hopefully everything will keep the same pace. Will keep you posted!

thunthun
6 months ago

Good news! 😀

I'm glad it worked out.

And also it didn't last so long.

Now we will both wait for you to get the rest of the money.

Update me please when you get it.

Jaroslav
6 months ago

Will do, thank you for the communication!

thunthun
6 months ago

You are welcome.

have a great day. 🙂☘️

thunthun deleted the post
6 months ago

Players often discuss bonuses here - what’s available and what actually works.

Jaroslav
6 months ago

Hello once again, hopefully i am posting on the correct platform. After a few more wins they paused my withdrawals and now i am waiting on verification processes. In case an issue occurs can you help with the verification phase? Thank you.



thunthun
6 months ago

Hello and congratulations on your winnings.

Since you are going through the verification process, please note that you must complete this process before you can withdraw your money.

If you encounter any problems or issues, we will try to assist you.

Jaroslav
6 months ago

Thanks for replying! I am aware of the KYC process and i am happy to go through it, the issue that i have is that even though i have uploaded the documents in the website and sent them via email as well, the website now is informing me that i need to upload documents (again?) but the option to do so in not available.

thunthun
6 months ago

Hmm, did you write to support or live chat to ask if it was a mistake and why you had to send the same documents again? Or did they ask you for something else, and if so, what? Have any documents been approved or rejected yet?

4 months ago

Now I want to tell you, I can't access many casinos outside my country. Why did you do this? I live in Brazil, and you're showing Brazilian platforms and casinos, but not abroad.

MEH43
4 months ago

Hello, because these are regulations imposed by your country. If you have the option to use a VPN, you can do so and check out various other casinos.

Unfortunately, we can currently only display casinos for Brazil to players from your country.

4 months ago

Been waiting a week for my withdrawals to be processed and sent, normally they take 3 business days max from all the previous withdrawals I've had with Slotuna

kyan972
4 months ago
ptus

Hello, good morning. I am a member of about 25 casinos of this type. These casinos advertise a payout processing time of 3 days, but unfortunately, this is not true. The casinos use the volume of work as an excuse. Using the banks in the countries we're in as an excuse, they make us wait in line for a maximum of 14 days, so that the winning player can come back and lose the money. I want you to understand the system. The system we're in is one where you only win money with patience and determination. Normally, casinos operate within all limits, with delays and interruptions to the games.I do, you must not fall for this kind of game, this kind of systematic game. If 7 days have passed, wait another 7. 14 days is the last day. I guarantee that they will transfer the money to that account. Relax, don't play this game. Don't play the game wait 7 more days TURCOBRAZ

Automatic translation:
4 months ago

Been waiting a week for my withdrawals to be processed and sent, normally they take 3 business days max from all the previous withdrawals I've had with Slotuna

4 months ago

Do I understand correctly, then, that you have already withdrawn from this casino before?

So your account is fully verified there, right?

Perhaps they experience a big load of withdrawals, and that is why it delays a bit. Please inform us how the situation is whenever possible.

Romi
4 months ago

Received my 3 pending withdrawals today, been a good site to deal with but unfortunately for me they limited my stakes on sports bets to less than $10. So time to move on

kyan972
4 months ago

I'm glad you received the money. And of course, if you're not happy there anymore, you can move somewhere else at any time.

Would you rate this casino, though?

Here is the link if you'd like to write about your experience.

Andrea82 deleted the post
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