Seven Casino - general discussion (page 3)

I would like to congratulate you, and whenever you feel that you need some help from our team, do not hesitate to contact us.

Thank you very much. I was very lucky again today at poker. I'd be happy to post a photo here. My account balance is now €250,000. But the casino only pays out a maximum of €10,000 per month. Is there any way to speed this up? Otherwise I would have to pay out for 25 months..😂

That is really nice to hear. Are you aware of our thread where you can share a screenshot of your winnings? Here's the link, so you could post it there.😉

You should try to ask the customer support of the casino about the maximum limit, but I am not sure if they will be able to change it, unfortunately.

Now the time has come...unfortunately my worries have come true. I've played my way up to the top at live poker. My account balance is €361,000. Now they've blocked my account. Just like that!!

It's just a scam site. It should be removed from Google searches.

Sadly, in such interesting winnings, it's not that unusual. I would suspect a gaming history check.

Have you been explained any details? That would be great so you don't have to freak out.

Let us know what is going to happen - better safe than sorry, I'd say.

I fear that Google search is a tool, not a regulated database, but I understand your point of view.

On the other hand, responsible players usually try to dig up some details first in order to avoid dangerous sites. For that purpose, Google Search is one of the many tools. 🤔

Do you also play at this suspicious casino? I hope you don't. If you struggle there, however, please let us know.

Perhaps there is a way out.

The casino is no longer answering me. I have opened a complaint.

Has anyone had problems with this casino and can help me?

So it's definitely not the best if the casino doesn't answer you, but if they keep making some checks then you'll have to be patient, because most of the time I think they answer when the investigation is over. 

Nevertheless, you still haven't received any reply ? Have you been able to verify your account at the casino yet ? I saw that you mentioned in your complaint that you gave the casino a suggestion that you would take some of what you won, did they say anything to you about that ?

You have done the right thing, in my opinion. I have read your complaint and I am sure our team will do everything possible to get the best resolution. Just be patient, please, and if you have any updates from the casino, make sure to inform us.

Yes, they scammed me too but it was only $10,000.

Hi, well I would say 10,000 is a lot of money. How did the casino scam you? Could you give us an idea of your situation, maybe we can help you. 

Please let me know what happened.

Can someone please tell me what's going on with my complaint? Are they just waiting for a response from the casino? Or how does it work? Please help and explain.❤️

Unfortunately, as I can see in your complaint, there is nothing much our team can do right now but wait for the casino to respond. It is needed in cases like this, where, without some information from the casino, there is no way our complaint team can move forward. It is nothing unusual to tell you the truth, and I can understand that it is not easy for you to wait, but it is really necessary right now.

I see that they have a Curacao license. Contact me via email in my profile, we will try to provide you with legal advice. If there is enough evidence, we will be able to submit requests to the licensee and put pressure on them

Thank you very much! Unfortunately I don't see any email address. Please send me an email to pseidl88@gmail.com

Thank you very much!!

Hey there, to keep all information fair and square, I'd like to know how you plan to proceed and what kind of "help" you are actually offering when you say "we will try to provide you with legal advice".

Is it perhaps suitable for everyone? What about the cost, please?

You know based on the casino's safety Index 👈 I'm interested in knowing possible alternatives to free-of-charge complaints. Thank you.

Additionally, its license comes from Comoros, technically unreachable if you ask me.

I would be more hesitant, to be honest. Yet I hope someone will help you out, and the cost will be appropriate.

You are wrong, they have a Curacao license. We are putting legal pressure on the regulator/company that received a license to operate a casino. We also go to court if the casino does not cooperate and there is enough evidence. Consultation is free. If the case is accepted and successfully completed, we usually work 50/50. We also don’t take money in advance or anything like that.

An important clarification - we only work with large amounts, from $100,000, €, crypto. It is also possible to combine several accounts into one case against the casino