This place looks like a scam since I haven't received any money in a month and they always pass the buck in the chat. I hired a lawyer but they don't even answer her emails.
Este lugar tiene pinta de estafa ya que llevo un mes sin recibir dinero y en el chat siempre tiran balones fuera he contratado a una abogada pero ni a ella la contestan a los correos
Automatic translation:
1 year ago
I can also see that you have submitted a complaint here, so hopefully we'll be able to help.
Please wait until our complaint team reviews it, and then you'll be informed about what will happen next.
Have you at least managed to verify your account there?
Automatic translation:
Romi
Kikidoof
Community & Complaints Administrator
Kikidoof
1 year ago
So you managed to close the account and got the refund as well?
Wasn't that what you were aiming for, though?
Automatic translation:
Kikidoof
Silver
1 year ago
Hi, I didn't hold out and played again and won something that I cashed out, which did not completely cover my loss, unfortunately my account is still open and I hope I can hold out
Automatic translation:
jesusatletico17
Romi
Silver
Romi
1 year ago
I just got paid two withdrawals of 500. I still have to withdraw 8000, but at least I got paid something even though I waited 20 days.
Automatic translation:
Radka
Community Specialist
Kikidoof
1 year ago
Hi, I didn't hold out and played again and won something that I cashed out, which did not completely cover my loss, unfortunately my account is still open and I hope I can hold out
Hi, ich habe nicht durchgehalten und wieder gespielt und etwas gewonnen, dass ich habe mir habe auszahlen lassen, was meinen Verlust, aber nicht ganz deckt, mein Konto ist leider immer noch geöffnet und ich hoffe, ich halte durch
Automatic translation:
1 year ago
Hi,
to help you ease the frustration, I would like to suggest something: Can you perhaps ask someone close to change your casino password and prevent you from resetting it back until this situation gets resolved?
What do you think?
Automatic translation:
kalimeris
Nik.kt
Gold
Nik.kt
1 year ago
Did you finally get your money? I registered on Sunday and after playing 50 euros I won 500 4 days now they haven't put it in the bank
And today I won but 380.
Should I take them or should I be afraid like Malina Casino?
Automatic translation:
jesusatletico17
kalimeris
Silver
kalimeris
1 year ago
Yes, they have paid me, today I made two withdrawals of 1000, but I have been waiting for more than 20 days and I still have to withdraw quite a bit. I advise you to play somewhere else where the withdrawals are faster.
Automatic translation:
kalimeris
jesusatletico17
Gold
jesusatletico17
1 year ago
Do you have any casino in mind that is more honest? No Greek I have blocked them all. Malina also takes out Panagias until it pays the real I never won I blocked it too
Automatic translation:
kalimeris
Gold
1 year ago
Last Sunday I registered at robocat and won 500 euros, today I won 350 euros and about the first withdrawal I have requested. Does this casino actually pay or is it like malina?
Automatic translation:
Roberta
kalimeris
Silver
kalimeris
1 year ago
From my experience there are way more trustworthy casinos.
Been waiting six weeks now and money still in pending.
I put in a complaint here but I was told it might not be resolved because the casino isn't responding.
Automatic translation:
kalimeris
Roberta
Gold
Roberta
1 year ago
Thank you for taking them immediately. Should I say where they all came from? It must be the same company as Malina Casino. They do the same thing
Automatic translation:
kalimeris
Roberta
Gold
Roberta
1 year ago
I hope you get your money soon.
Automatic translation:
arondeutschle
jesusatletico17
Silver
jesusatletico17
1 year ago
Oh dear, I just won 32,000 and want to cash it out.
Automatic translation:
arondeutschle
jesusatletico17
Silver
jesusatletico17
1 year ago
Oh dear, that will take forever with my 32,000… do you have any tips?
Do I have to verify myself?
I've now selected bank as my payment method. Is that OK?
Best regards
Automatic translation:
Kikidoof
kalimeris
Silver
kalimeris
1 year ago
Just like BetAlice and Bassbet
Automatic translation:
kalimeris
Kikidoof
Gold
Kikidoof
1 year ago
These two companies you just mentioned don't pay?
Automatic translation:
kalimeris
Kikidoof
Gold
Kikidoof
1 year ago
Do you know of any reliable company?
Automatic translation:
Romi
Community & Complaints Administrator
jesusatletico17
1 year ago
I just got paid two withdrawals of 500. I still have to withdraw 8000, but at least I got paid something even though I waited 20 days.
Me acaban de pagar dos retiros de 500 aún me falta por sacar 8000 pero por lo menos me han pagado algo aunque haya esperado 20 días
Automatic translation:
1 year ago
That is great that you got those, but there is still a lot to come, so could you update your complaint, please, so our team can intervene?
Hopefully then the casino will pay your winnings faster than they do now.
Automatic translation:
Romi
Community & Complaints Administrator
kalimeris
1 year ago
Last Sunday I registered at robocat and won 500 euros, today I won 350 euros and about the first withdrawal I have requested. Does this casino actually pay or is it like malina?
Την Κυριακή που μας πέρασε έκανα εγγραφή στο robocat και κέρδισα 500 ευρώ σήμερα κέρδισα αλλά 350 ευρώ και περί.ενω ακόμα την πρώτη ανάληψη που έχω ζητήσει. Τελικά πληρώνει αυτό το καζινο η είναι σαν το malina?
Automatic translation:
1 year ago
Have you already started the verification process, or not yet?
Please keep us informed about how it goes, because, as you can read in this thread, the casino pays with some delay, actually.🤷♀️
Automatic translation:
Romi
Community & Complaints Administrator
arondeutschle
1 year ago
Oh dear, that will take forever with my 32,000… do you have any tips?
Do I have to verify myself?
I've now selected bank as my payment method. Is that OK?
Best regards
Ohwe das dauert ja dann ewig bei meinen 32.000… hast du Tipps?
muss ich mich verifizieren?
als zahlungsmethode habe ich jetzt Bank gewählt? Passt das?
Mit freundlichen Grüßen
Automatic translation:
1 year ago
They should inform you if it will be necessary to go through the verification process first.
Have you already requested your first withdrawal?
I can see that the limit is 500 per day and 7000 per month.