RoboCat Casino - general discussion (page 3)

So I see you have fulfilled everything that was needed in the bonus. I guess I wouldn't be so skeptical if they already gave you the bigger part and hopefully you'll get the last one. If not, you know you can contact us.😉

Hey

I've also been waiting for my payout on Robocat for a week. Does anyone have experience there? Do I have to wait longer or will I even get it?

I waited 3 weeks but I should get my money the same way for you

Okay, yes I made the mistake of cancelling the payout and requesting it again, but now I'm just waiting until it's finally paid out. I have 4 digits in my account and it feels annoying to wait what feels like a month for a payout.

May I ask if your account is fully verified at this casino?

Whenever you cancel your withdrawal, it all starts from the beginning, you know. So, that means from the day of the new request. 🤷‍♀️

Unfortunately, it is not fully verified. However, I have already received 2-3 payouts. Only this time it is taking an extremely long time. I requested a payout today and am now just waiting

And may I ask, what do you mean that it is not fully verified?

They will probably ask for some additional verification, in my opinion.

Well, surely let us know whenever there is some update. Will, you?

So, no one has asked for documents yet. Has anyone received the payout?

Understand. Have they informed you, though, that there is no need to pass the verification, by any chance?

If you read through the user reviews, you will see that there are different situations described by the casino players, so hopefully you will get your winnings soon.

Please tell us when exactly you requested the withdrawal. Just know that if you cancel it and request it again, the waiting time will always count from the date of the last request.

Hey

I wanted to ask if anyone has received a payout from Robocat recently. I've been waiting for five days now, and I was told that a request for expedited processing has been submitted, which means it will take a maximum of 72 hours for the payout to be processed. Can anyone help me with this?

LG

I can see that you haven't answered any of my previous questions, so please do so, because otherwise we won't be able to help without knowing more details, you know. 🤷‍♀️

I've been waiting 5 weeks and they just keep asking me almost every day for the same verification.

Good luck on getting money from this casino.

Good morning, the casino isn't responding to me at all. I excluded myself, waited, wrote another email, specifically using the Casino Guru template, and am now waiting for a response. I've also requested a refund because I couldn't stand the urge to not play. It's "only 315 euros," but now I'm curious to see if they'll respond, otherwise I'll have to file a complaint. It doesn't seem reputable to me. The owner is the same as BassBet and BetAlice, and I've now discovered that they aren't responding either.

I'm really sorry about the situation you have found yourself in.

Your complaint is already being worked on by our team, and they need some more information, so please forward it whenever possible.

I hope soon we'll be able to learn more and that the casino will communicate with our team.🙏

I've been waiting for payments for a month and nothing. I haven't had to hire a lawyer. I think this place is a scam.

This place looks like a scam since I haven't received any money in a month and they always pass the buck in the chat. I hired a lawyer but they don't even answer her emails.

I've been waiting 5 weeks now and I don't think I will get the money I have in my account.

They didn't seem very transparent from the beginning.

I'm posting on here to let others know this is probably a scam casino.

Not sure how they got such a high rating.

I've been here for 20 days and they always say the same thing. I've had to hire a lawyer and they don't even answer her, so I'll have to report them and go to court.

I received my money, but the account is still not blocked