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RoboCat Casino - general discussion (page 3)

 by petitgamer
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2,343 views 53 replies |
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12 3

The support always says they have a lot to do but I will get my money and not to worry.

I played with a bonus and won €1,900. €1,500 has already been paid out but the remaining amount of €400 has not.

Automatic translation:

So I see you have fulfilled everything that was needed in the bonus. I guess I wouldn't be so skeptical if they already gave you the bigger part and hopefully you'll get the last one. If not, you know you can contact us.😉

Hey

I've also been waiting for my payout on Robocat for a week. Does anyone have experience there? Do I have to wait longer or will I even get it?

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I waited 3 weeks but I should get my money the same way for you

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Okay, yes I made the mistake of cancelling the payout and requesting it again, but now I'm just waiting until it's finally paid out. I have 4 digits in my account and it feels annoying to wait what feels like a month for a payout.

Automatic translation:
Luwaa10

May I ask if your account is fully verified at this casino?

Whenever you cancel your withdrawal, it all starts from the beginning, you know. So, that means from the day of the new request. 🤷‍♀️

Romi

Unfortunately, it is not fully verified. However, I have already received 2-3 payouts. Only this time it is taking an extremely long time. I requested a payout today and am now just waiting

Automatic translation:
Luwaa10

And may I ask, what do you mean that it is not fully verified?

They will probably ask for some additional verification, in my opinion.

Well, surely let us know whenever there is some update. Will, you?

Romi

So, no one has asked for documents yet. Has anyone received the payout?

Automatic translation:
Luwaa10

Understand. Have they informed you, though, that there is no need to pass the verification, by any chance?

If you read through the user reviews, you will see that there are different situations described by the casino players, so hopefully you will get your winnings soon.

Please tell us when exactly you requested the withdrawal. Just know that if you cancel it and request it again, the waiting time will always count from the date of the last request.

Hey

I wanted to ask if anyone has received a payout from Robocat recently. I've been waiting for five days now, and I was told that a request for expedited processing has been submitted, which means it will take a maximum of 72 hours for the payout to be processed. Can anyone help me with this?

LG

Automatic translation:
Luwaa10

I can see that you haven't answered any of my previous questions, so please do so, because otherwise we won't be able to help without knowing more details, you know. 🤷‍♀️

Luwaa10

I've been waiting 5 weeks and they just keep asking me almost every day for the same verification.

Luwaa10

Good luck on getting money from this casino.

Good morning, the casino isn't responding to me at all. I excluded myself, waited, wrote another email, specifically using the Casino Guru template, and am now waiting for a response. I've also requested a refund because I couldn't stand the urge to not play. It's "only 315 euros," but now I'm curious to see if they'll respond, otherwise I'll have to file a complaint. It doesn't seem reputable to me. The owner is the same as BassBet and BetAlice, and I've now discovered that they aren't responding either.

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12 3

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