RoboCat Casino - general discussion (page 2)

I specifically don't. I don't play much in casinos and when I do I mostly bet on sports. But still, what I said is true and hopefully it will be resolved without us having to intervene.

I have received a transfer to my credit card, but it is "pending" - let's see

I guess I don't understand, is the withdrawal pending or did you get the money? Or have you already received one withdrawal and you are waiting for the next one? 🙂

Well, the payment has been processed. It can also be seen on my account. But it is "pending", so I cannot access it at the moment

Oh, I see, so once it's been processed I think it's only a matter of time before you get to the money.

I'll be glad if you let me know and it will be as soon as possible.🙂

Everything has arrived. Let's see if it stays that way :)

Great news, so will you stay in the casino and try again?😀

I'm facing exactly the same problem, I'm on my 6th working day and they still haven't processed it.

No, I heard that this casino is illegal 🙁

How many days did they take you?

Hello, if I have the right perception it was about 8 days that the player was waiting for his money. What does the casino tell you about the money? Have you been in contact with them? Do you only have one withdrawal and is it your first? 

Let me know, please.

Good evening Jaro, I have a pending withdrawal from 2/17 and 2/18 and every day I contact them, all my photos say the same thing, that there are many payments and a little patience and please forgive us.. This is my first payment in fact.

I guess I will also say that patience will be needed. What payment method did you use to withdraw? 

I would like to add that if the casino does not reimburse you within 14 days, then you have the option to contact us. Until then, I would probably remain calm.

With same method i deposited via MasterCard...I try to stay calm but i hate to respond me in the casino the same message as always...I send also a mail in the morning but no one answered me...we will see.

Hello, I requested a withdrawal on February 15th and it has not been processed to date. What can I do?

I guess the casino has nothing more to say to you and that's why I said that if it's still the same, then definitely get back to me after the mentioned time to take a look at it. I think that would be the most sensible thing to do. 

Hey, did the casino tell you anything specific about why you don't have your money yet? If you don't get your money by tomorrow I would also open a complaint on this link. 

Anyway, is this your first withdrawal? Did you play with the bonus or not? 

Please let me know.

Good evening Jaro, I will also wait until the end of the week and contact you so that we can open a complaint because it is unacceptable to invest money and when we win, to suffer this torment.

The support always says they have a lot to do but I will get my money and not to worry.

I played with a bonus and won €1,900. €1,500 has already been paid out but the remaining amount of €400 has not.

I understand, so I'll be here if something changes. 🙂