What specifically do you need help with when submitting a complaint? You’ve already filed two, so I’m sure you’ll be able to handle the next one as well. Our team will review all the evidence you provide.
If you need any advice, I’m here to help.
Before, withdrawals worked just fine, but then there was a delay for some reason and the withdrawal took over a week even though I'm a VIP, so I had to play everything and close the account.
Hi, I understand that the time it takes for players to receive their money from the casino is very important. Sometimes, however, casinos don’t send the money right away, and I know that this particular one can sometimes take a while to process payments.
In any case, I’m not exactly happy that you lost your money and closed your account. If a similar situation were to happen in the future, our team is here to try to help. Of course, it takes patience, just like when you’re waiting for your money.
I’m sorry you lost it.😕
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