RoboCat Casino - general discussion

If you want to discuss anything related to RoboCat Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

observations:

Games do not load, or freeze

Free-spins bonus are a bad joke. check the price per spin. 10 cents.

Hello! 👋

Hmm, has the support somehow responded to the game issue? I imagine it may also be more of a game provider's or interent lagging issue.

Many free spins are of the same value, so have you been commenting about the win from free spins, or do you consider the free bet amount low? Of course it is low though; that's the point of free spins.

Add the win limit or withdrawable amount limit + wagering—that's the formula, I'd say... Have you ever come across a free sin bonus that would allow you to bet 1 euro, for instance? I have not, I guess.

So far no reply to my emails and the online chat its the infinite waiting list.

i did not bother on the wagering section, i find no sense to offer a player freespins when the price per pet do not offer a reasonable amount to allow the player to continue player. unless this is a teaser to encourage the player to give more money to the casino.

About the lag on the games, i have played the same games here on the freegames section and, other online casinos and the game open fast.

I guess they need to put more money for their NEtwork infrastructure to handle the traffic.

Maybe they will really improve it so players are satisfied. Let's see how it'll go.

When it comes to the bonus, I surely understand your point; just not everyone is as experienced as you, and maybe others will find it okay. Everyone needs are different, I believe.

But thank you once more for your contribution, of course.

I was able to reach them yesterday because i have found other problems in their platform, like the games from Pocket games provider do not open. They said -we will investigate this, thankyu...-

I have requested some withdrawal will see how long takes to get the email asking ton verify ID (Because you cannot verify your ID upfront).

Is going to be a juicy review about this merchant.

Cheers.

Received the funds. No extra emails requesting for ID verification. I remember that all that was done upfront when i made a deposit using my Visa Card, it seems they have a different Identity verification system. and i was able to withdrawal using Interac(last deposit was made using that method, so i got everything covered). what remains is the review.

will send it this monday or tuesday.

PS> I did not use their welcome bonus, I played with my own money all the time.

So I believe that went pretty well. Right?

Did you get any reply regarding the issue with that game provider, perhaps?🤔

I tried to withdraw money and after two days they canceled my withdrawal and put it back in my account.

When I asked why this happened, they told me it was the bank's fault...which is not true...

Beware of the Robocat company...they still haven't done anything and I'm waiting again.

Have you checked with your bank regarding this, though? Did they confirm that they didn't receive anything and declined the payment?

They put them on me normally today.

It's just a tactic to give them back in case they lose it.

I'm sorry, what does it mean? Have you gotten the money back on your bank account, or was it added to your casino account? Frankly, I can't use Greek; I wish Romi was there to help me out.

Well let me know, please.

Does this casino pay out or not? I deposited money and now have 3 pending withdrawals. And somehow I have the feeling that nothing is happening. Unfortunately, I've only read a few good things and am now a little worried about my money. 🙁

Hello, I would say patience will be important in this whole process. How long are you waiting for your money? Was it necessary to verify or anything like that?

According tho what I've seen the casino is trying to solve the problems and so if they don't pay you, you can contact us and we will try to help. 

So please let me know. 

Waiting for the 3rd DAY now. But it says 1-3 days. So I'm afraid it's a scam

Oh, I didn’t have to and shouldn’t have verified myself yet

I don't think you have to be skeptical right away at 3 days and it doesn't mean the casino is a scam. I would take the fact that they say on their website that they send withdrawals to players within three days with a grain of salt. It may also depend on the payment method you use to withdraw. What is it then? 

If you didn't have to verify, just wait and see what stage your withdrawal is at.

I just thought that someone here had experience 🙂 yesterday the customer service said that 3 days had to pass and the payment would be made on the 4th. So apparently today. I'm curious. I used a credit card, like when making the deposit

Sure, definitely no problems, I didn't want it to sound like you can't ask or share anything, so I apologize if that was the case.

As for the withdrawal, we'll see if it comes or not. We give casinos 14 days to resolve this situation.

If they can't, then we'll try to help you if you ask for it.🙂

Ok thanks. But do you have any general experience with this casino?😀