RoboCat Casino - general discussion (page 19)

It's all good here. Is it still the same on your side, please?

Try to clear the cookies and everything and then load the site. Let us know, please, if you were able to get to the casino.

We will help you to contact the casino if needed.

I'm glad I didn't deposit it

I won €20,000. I heard you can only withdraw 500 a day €7,000 / month

26.10 1st withdrawal €500, 27. 10 2nd withdrawal, 28.10 - 3rd withdrawal

I am disabled and would definitely need €400 30.10

On the evening of October 31st, no money had arrived.

The company barely pays anything, just collects the money, changes the name and license.

Are you withdrawing using crypto or card

Paysafe or credit card

Okay…I have issues like that before but connected my wallet with the help of customer support that’s why I asked…and it was smooth withdrawal

Hello, I would like to say that you may always complain against the casino.

The process is free and may help my colleagues understand how this casino approaches its limits.

Good evening..unfortunately I have requested 3 withdrawals and it says they are in the processing phase.. I am on the 2nd business day..will I get money.?

when I contacted the support this was the email you can text them…

Dear [Customer],

We sincerely apologize for any inconvenience this may have caused and truly appreciate your patience. Our team is ready to assist you right away.

For immediate support, please reach out to our live support team by visiting:

👇👉Email support page

Alternatively send an e-mail to report this via [email protected] to ensure total review with the technical support.

Thank you for your understanding. We’re here to ensure everything gets resolved promptly.

Best regards,

The Support Team

I have spoken to support..I have also sent them a message to the support email. What they replied is that it is in the processing phase..and in addition, it does not let me make a 4th withdrawal..it says that I have pending withdrawals..I will wait another 2 days and we will see.

Hi, if you haven't broken any rules, I think you'll get your money, just be prepared to wait. I know this casino can have delays, so it's better to be prepared than surprised.

Did the casino ask you for any documents or not? Did you win with real money or did you use a bonus? 

Then you probably wait..That’s why I like it when using crypto for deposits and withdrawals no problem once wallets I connected manually

I won with real money..without bonuses..no, they didn't ask me for any documents..and in the profile it shows that I am verified. Everything was normal on my side.now let's see..

Does anyone know why it used to allow 3 withdrawals of 500 and now only 1 at a time?

Hello, that's, in my opinion, a terrific question. Based on the complaints, this casino really does not respect any withdrawal limits for people who had to complain with us. So, in this situation, I would start by asking the casino.

I believe this is happening because the casino has the ability to do so.

If you don't mind, I'd like to say that I just checked your posts from a few months ago, and I wanted to ask whether you have gotten the money from the past.

Well then, all you can do is wait. I saw that some people waited over two weeks. I hope that won't be the case for you too, if the casino didn't ask anything of you.

We'll wait and see.

That's what I'm doing, my friend..be patient..and I'm just waiting to see if I have positive and quick progress and can get my money..they're tragic anyway..when you lose your money, everything's fine..but when you win, they're forced to give it away..mercy.

I understand your point of view.

In any case, we will be here if you need help, and the 14 days will be filled.

I'm keeping my fingers crossed.🤞

Hello again...I have requested 3 withdrawals from robocat. I was lucky I would say and on the 5th day they deposited my first withdrawal.. now I have 3 days waiting for nothing..for the 2nd...to do it..I am tired of all this and I need my money..

I'm afraid you'll have to wait a little longer if you submitted them all at once, but you probably don't wait two weeks. So can you tell me how long it takes?