RoboCat Casino - general discussion (page 18)

About an hour ago, I just received two withdrawals of 800 each. So, they paid, late and poorly, but they finally paid. I'm rushing to request my withdrawal from the casino! Good luck to everyone!

I'm happy for you! I'm still waiting. I sent an email yesterday and didn't even get a reply, so...

Hi guys! I just want to share my experience , were very good!!!

Hi, could you explain why it was good? You're one of the few people on the forum who comments on that... Tell us.

Well, as far as I'm concerned... they paid me both at the same time. One from the 7th and another from the 14th. So, they paid me, and I hope they do the same to you soon. I had the VIP agent at every casino, and let's face it, a few days ago I told her to take a hike and asked her not to even take my VIP account, because between her job and nothing else, it was the same. And I don't know if her pride was hurt, and today she pulled strings... but anyway... I already sent the email to unsubscribe. Good luck and best regards!!!

Thanks for your contribution. From now on, play on safe sites and get informed before investing anywhere. Have a good time!

A casino official just responded to my complaint posted on this page. His response: "We're investigating with the appropriate department. Just a month isn't enough, and I offer to provide any information or documents they request." This casino is unbelievable.

Hi, I have also some Withdrawals. 3x 500 as it was the limit as you know. 2 have been paid after 10 days, the 3rd is open now since 15 days. I think everyone knows that this is a crappy casino, so what do you think how long does it take ? I started flooding them with mails and chat (when available) E-Mails now all 3 Minutes. I thought they might get tired of it and send the money. But obviously, not now.

Does anyone have any good advice what to do ?

PS: Is there any information available which licence / number they use to write an official complaint ?

They even refuse, to tell me which licence they use. At least this case should be a problem for them with the licence authority.

Hi friend, my advice, although I haven't solved my problem, is to be patient, and as soon as you collect your money, don't return to this site. I think the license they have is from PAGCOR or Anjouan. Try filing a complaint there, or open a complaint on this platform to see if they can help you. Regards.

Hello, if I may, the licensing authority won't help you with delayed payment the way you expect, I guess. As far as I can say, a more direct push from my colleagues through the official complaint works much better. The authority sometimes needs a month to even respond...

Flooding is also not the best tactic, as far as I can tell. It just makes the person dealing with your messages frustrated and eventually leads to ignorance. I can speak from personal experience.

Try to hold on and stick with the complaint you already have available. This seems reasonable to me.

Hello everyone!! After a month and a day, I just received a €500 payment of the three I had pending. I have two more to go, and €1,100 in my account. It looks like they're about to start paying out. Let's see how long it takes for the other payments. I'll keep you posted.

Finally, I believe that things will be better from now on, even though I thought that moment would never come.

I will wait for the next update.

I'm keeping my fingers crossed.🤞☘️

Hello, today I received payment for my last withdrawal from a month ago. Now I have requested 3 new ones. Let's see how long it takes this time. I'll let you know!

I'm so glad, man! I already unsubscribed, and they had the brilliant idea of asking me the reasons... I was very detailed, hahaha. They did tell me I could always come back whenever I wanted, hahaha. Good luck with what's next for you!

It looks like things are finally moving forward! Keep the money coming! 🤞🤞🤞

I chose a bonus, then deposited and my bonus was not credited and the support always has a new excuse not to credit it..that is fraud

Angela, just pay the money back if it's still there. Even that will take three weeks if you're lucky.

The casino is complete crap. No one should deposit there. Check out the reviews.

P.S.: I received my money after about 300 emails and the complaint here – after 22 days (!). Thank you, casinoguru, for your help.

I still find it strange why you rate the casino so highly. It's abundantly clear that it shouldn't be this way.

They don't do that

What was the reason they gave you for not giving the bonus to you, though? 🤔

Good afternoon, is anyone else having trouble accessing the Robocat website? It tells me it's temporarily down or has changed its website. I have money inside, so please let me know if anyone else is having the same problem or knows of another way to access it!