RoboCat Casino - general discussion (page 16)

It's my opinion, but I speak from experience, when you spend days and days sending emails, one day they tell you that they have a high volume, another that my withdrawals have the highest priority, and other users are already receiving their withdrawals, they also told me that the delay was due to making so many withdrawals in a row, they even told me last week that I would receive it in the following days and that my withdrawals had already passed all the verification processes... Well, that's all that remains.

The limits are the usual ones on these pages, no more than 3 withdrawals at a time, and a maximum of €500, unless you become a VIP,

I also won a large amount of money and it took exactly 1 month for me to receive my first deposit of 750.00

They have been paying , but very very slowly. Some days it comes in 4 days somedays it’s taken 11 days for one withdrawal.

Thanks for your reply. I've read your case, and it's the one that most closely matches mine. I hope to receive a withdrawal soon. Any advice? Anything you think helped you in the process?

Honestly just be patient, do you have a complaint filed with these guys? You should receive your money any day now. How long has it been?

If I have a complaint already made, yesterday was just 3 weeks ago, I hope to receive my first withdrawal soon, I will be patient and thank you for your contribution

Which makes it look like the casino is poorly trying to justify the delay but in reality the overall inconsistency is making the situation even worse... Well, that must have been truly frustrating communication.

Hold on, the complaint might help, though it would be truly nice to see the casino resolving the matter just now.

Alright, something common to see at least. Thank you.

Wow, what a variety. I appreciate you sharing.

I'm hoping that the complaints will eventually spur the casino to take more immediate action.

9th day and yet my withdrawal hasn’t proceeded. This casino is ultra scam. Worst experience. They postpone withdrawals and they are waiting for you to gamble your money again. And I still have 3 withdrawals left 500 € each …

Also I was like 95% for VIP level 2 and they deleted my progress and now I’m back to 0 again.

But did they pay you any withdrawals before? I haven't received anything yet. I still have three pending payments and €1,000 in my balance. So, let's see what happens...

Yes they paid me once after 5 days. now it’s 8-9 days and I’m still waiting the 2nd the 3rd and 4th withdrawal

Please Assistants call someone from robocat to answer us here and tell us why it takes them so much time

I have had the same earnings and I have not seen anything, I imagine they will pay little by little, I do not plan to spend a single €

Yeah you shouldn’t. Keep them safe until u get them

I will let you know of any news, and to anyone who reads this, please refrain from playing at this casino if you do not want to have a bad time and have them play with your money.

Hello,

Frankly, I have no number available, so we have to do it the old-fashioned way. 🙁 Essentially, each casino must ensure clear and helpful communication regarding withdrawal delays or any other issues that may affect players' ability to withdraw, as we cannot act on the casino's behalf. That's their job and their credibility towards players.

If the withdrawal process takes excessively long, such as 14 full days, we may intervene and begin asking questions based on the player's complaints.

I think this casino's rating could be lowered, since the comments and experiences from players aren't exactly good.

Safety index of this casino should be lower than average casino. This is the first time I’m having so much trouble with a casino