RoboCat Casino - general discussion (page 15)

All right, then. 

I see you've managed to get some money too. I see that cases vary quite a bit, with some people waiting three weeks and others five days. It's quite a mess, I would say, but I believe that every player will get what they are entitled to. 

If you manage to get more money, be sure to update us.😉

I understand that their policy is that as long as you lose or get low winnings, they process withdrawals quickly, but if you get high winnings, they hold your money for you to spend and give you excuses to delay the payment. If not, how do you process a withdrawal from 5 days ago, before one that takes 3 weeks? There should be an order.

On Friday, I requested a €500 withdrawal, and I have two more withdrawals for another €500. I'd like to know if anyone has received any payments from this casino. I'm concerned about the comments on this site.

Most people receive it sooner or later. I've been waiting for 3 weeks. They notified me that I would receive it in a few days, but I'm not calm until I have it in my account.

I took 5 days for my 1st withdrawal. Now I have 4 more to go. I will write here when I get them

If I update everything as they inform me, I expect to receive it this week, as they notified me a few days ago, and after 3 weeks

I'd like to see some screenshots of some of this casino's payouts. Thanks.

There surely should be an order; you are right.

It pays with a lot of delays . Should avoid it in my opinion

I inform you that I requested a withdrawal on Friday and that I received it today, Monday.

I still haven't received anything, and it's been 3 weeks. I've contacted customer service and they tell me they're working on it as usual.

Hi! Thank you for the very positive information. Hopefully, your quick success comforts the other players enough to reduce their stress from waiting. Could you please tell me what payment option you used?

This is really hard to get. One player gets paid immediately and another from the same country has been waiting so long. The only thing I can conclude is that you used the Fun ID app for verification. I wonder whether the other player did that too. I hate to gossip, but this casino-like app is not very popular among players because it causes delays and complications. I hope this is not the case of course.

They also confirmed that my account is perfect, the difference is that I had large profits and they want to retain the money for me to spend.

I also want to clarify that I have several accounts with casinos from the same Fun ID app and I have always withdrawn without problems. There was some delay, but it was short, which was normal, but in this case it is no longer normal.

Thanks for sharing! Just to be sure here, is this your own opinion, or did the casino actually tell you they’re holding your money because of your big wins? Because honestly, that’s usually the easiest explanation players come up with when payouts take longer, but it rarely reflects the real reason. Additional activity checks or even gaming history checks... But I get it; 3 weeks is a hell of a time!

By the way, what withdrawal limits does the casino have? Often, large wins can’t be cashed out all at once, which might explain the slower payout. Could the withdrawal limit also play a part afterwards, in your opinion?

That's a real relief. I appreciate the response very much.