Posido Casino - general discussion (page 12)

Ok in that case the first request amount should be around the 26th? If I understand correctly. No, I didn't play any bonus games and I declined all the bonuses offered.

If I may add a point, you may submit the complaint anytime you're worried. It's just as Jaro said, though. First, we give casinos some time to resolve the matter without our interference. Only if they fail to do so will we step in. The decision is up to you, no preasure.

Hopefully, this casino will soon make improvements to the procedure. As I seem to remember, a lot of players were disappointed in the past.

Good morning. I received money from this company on 22.08. Respectively, if you have patience, you can also expect money. I expected mine in 10 days.

Well, that's good news, I'm glad you got the money. 🎉🎉

10 days to wait is not a short time, but apparently if you go through this thread and other people's gaming experience you will find out that you are not the only one. 

Anyway, will this situation discourage you to continue playing here or will you rather say that you already know what to expect so you might play here again ?🙂

I don't know if I'll get my money back, but now I can't even log in because even if I ask to recover my password I don't get a recovery email.

Could you describe the whole issue to us from the beginning, please, so we can better understand it?

Is your account blocked at this casino? Did you try to contact the support regarding this?

On August 24th I requested 3 withdrawals (250€, 50€ and 30€). I only receive messages from a computer asking me to please be patient… that my information is correct but they have system problems…

From what I've read, I'm not the only one with this problem.

The only reality is that it's been more than 15 days and even when I look at my account the withdrawals appear as pending. They haven't even been processed. SHAMEFUL!!!

I can say you may browse this thread to find out how others have fared in this casino, but I think you should get help without further delays.

Casino Guru provides a free complaint process, supporting players in similar situations. If you agree to take up this opportunity, please follow this green link 👈

Just go through the steps, describe the issue, add relevant screenshots or emails, and submit the request. Once the request makes it through, the complaint will be addressed by our specialists.

Meanwhile, I suggest you get yourself familiar with steps you should expect; read this guide, please 👈

Is that ok for you? Don't hesitate to ask questions, if you have any.

I'm delighted with this casino. I got lucky on a slot and won €8000. They're paying me in €800 increments each day, but everything is fine. I'm also completing achievements (which is the best thing some casinos have) and winning more.

Slot is Beam boys with 1€ (Hacksaw gaming)

Hello, congratulations on your win. I see you had a lucky day and the casino is also paying you out incrementally. So far you have always received a certain amount ? 

As far as achievement is concerned, what specific ones are you fulfilling ? What do you get for it ? 😉

I have achieved all the achievements. I only need to win one tournament, and I'm in first place right now in slot of the week, which is what I need to have achieved 1500€. Thanks!!

It is really nice to hear. I believe that it must make you very happy. Right?