Playio Casino - general discussion

If you want to discuss anything related to Playio Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hi, I've been waiting since 5/28 to receive money from PLAYIO CASINO that I won, they said 3 business days, it's already passed and they don't say when they're going to pay, they just say they're late in payments, firstly, a casino that doesn't pay on time is pure pierced. Does anyone here know if this casino pays correctly? because I don't know him. grateful

Hello, according to our review this casino is still quite fresh and we somehow don't have enough information about it. 

Anyway, the only thing the casino told you is that they have a delay in sending money ? Did you need to verify here or was that not necessary ? 

I would add that casinos have 14 days to pay a player and if they don't, you can lodge a complaint with us. 

So try to be patient and if you hear something new let me know and if they ignore you then I would proceed to the step I described. 

They still haven't paid since the 28th that I placed the order, they said 3 business days, it's been 6, they told me on Monday that they are late in payments and that they apologize and today they told me that now it's only Monday to resume payments banking hours, Monday It's been 14 days, let me know here.

Try to be a bit patient and wait till monday, please. Hopefully, they will do as they said. Let us know then, and we will be ready to help.

on Saturday the 8th they asked me for my ID, I had already sent it before because I only play in casinos after the verification was ok, so I had already sent it before, today they said it would take another 3 working days because they only now got the document, they waited 14 days to request the document? and I have a printout that my account was already verified before the withdrawal request.

I would suggest a complaint here. If you see that it is going nowhere and you need the help of our complaint team, please follow this link. Let us know how you have decided, please.

Good morning, I received the money now, after 15 days, thank you for your help

Hey, what great news! Congratulations! I am glad that it finally worked out. It was worth waiting for, right? Are you going to stay there or move somewhere else now after this experience? Speaking of which, if you are interested, please write a review about the whole situation. You never know, it could be really helpful to others. Here's the link 👈.

I liked the house, but I don't play at houses that don't pay instantly, it's a shame

So that means this probably isn't the casino for you. But maybe one day it will get better and the withdrawals will be faster. 

Anyway, I hope you'll do well somewhere else. Feel free to write if you have more news. 😉