Platin Casino - general discussion (page 2)

I see!

So when players come and ask for the best betting site, are you the one to seek? 🙂

I didn't understand your answer. Do you want to know some casinos I recommend?

I said you were also focused on sports betting. That's great because we do not engage in sports betting and can't provide players with suggestions 🙂.

Is it better?

Ok. I understood.

Feel free to create a new forum thread in the "sports betting" category to inform players about your experiences 🙂.

Just a thought ✨

Made a couple of deposits in this place cannot say something bad deposits and cashout were fast havent met any problem there. Hade a talk with support these guys seemed fun and were kind to me just wanna tell them my respect, you guys are cool. Didn't find a few games I always played in other casino, maybe thats why I was not as lucky as usual. website seams kinda typical but not a big problem. can recommend this

Hi, it's good that you have a pretty good experience, because a lot of players come with a negative one. It's nice that you found your thing in the casino. If I may ask, how long did it take you to make your withdrawal at the casino ? Alternatively, what are your favourite games that you mention playing in other casinos ? 

Anyway, I think the casino would deserve a user review from you, what do you say ? Will it be possible to do it?

Please note that the listing of Platincasino is not up to date anymore on your Website.

Platincasino changed the license from Malta to Curaçao. And it looks like that their license is currently not valid. Can you check?

Hello.

Surely we can check. I'll send a request to the Data Team. Or you can do that on your own😉:

Found in every Overview tab, just under its positives.

Thank you for the notice!

Hello,

I just checked if there was a change in your listing. But it was not.

I made a new request to the data team by doing a suggestion as you described, directly at the listing of PlatinCasino.

Please act fast. Currently this Casino holds no active license. The company is not able to provide a certificate, dated with a actual date. And they just say things like "our license is was not revoked, but it is still very new". Check the license seal on their website - it is not valid!

Hi, I just spoke to our data team and it is in the process of being resolved and it looks like there could be new information today. So I hope it will be done. 🙂

Here we go. Our team has finally gotten around to the fact that the casino has a Curacao Gaming license, so it's changed on our site as well. So it's already updated.

Hello. What is about the fact, that the license is not valid (as you can check with the license seal). And support is not able to provide any proof that their license is still valid?

Hi, I contacted our team again and got the answer that you could try to clear cookies and cache and look again, because it shows that the license is legit and the validator is ok. Will this be possible ? 

I tried it on 3 different devices, also with private tab. The license is displayed as invalid.

The data team has tested it again and it is 100% valid. I also have info that sometimes there are problems with these validators and for unknown reasons it sometimes throws it as invalid. Maybe I would recommend to change the IP, it might help.

Are you able to open the seal, make a screenshot and post it here?

Hi, I've attached my screenshot here because I had a problem in the previous thread and I still have to solve it. Link here: https://casino.guru/forum/complaints-discussion/platin-casino-does-not-want-to-pay-out-money/2#post-75813

Hello, I requested a withdrawal from Platincasino, where I have been registered for 5-6 years and have never had any problems, and the withdrawal was cancelled without any reason being given and the money disappeared from my account. No one has been available in the live chat for days, what should I do?

May I ask if your account is fully verified and if you have successfully withdrawn any money before?

You should try to reach them by email to find out what has happened. Please let us know about any news about this situation, and we will be ready to help if you need us to.