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Payment will be rejected without a reason

3 years ago by uwesonntag
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3,471 views 4 replies |
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3 years ago

Hi,


who has experience with the provider VulkanVegas?

Automatic translation:
uwesonntag
3 years ago

Hi, I actually found 2 cases here:

https://casino.guru/forum/complaints-discussion/vulkan-vegas-declines-payout--caution-

https://casino.guru/forum/casinos/volcano-vegas-payout


Looks like mostly players from Germany have issues with the casino. What happened to you exactly?

Daniel
3 years ago

Hi Daniel,

Where do I start. So, I successfully verified myself with VV.

My withdrawals were then declined without a reason.

The following message appears:


Please review your withdrawal request.

Unfortunately, your withdrawal request was declined. To clarify the cause, please check the status of the transaction in your profile on the website.

In my profile? What should I see there?

Just like in your 1 case, it is also in my case.

No answers to questions about support.

Many operators with a hint, e.g. I should wait Error Provider, please invite even more this and that down (I'm erfolreich verified 🙂).

The letter looks like this:


Hi there!

We are happy to report that your account has been successfully verified. Have a nice day!

Yes, maybe it is too early to make a complaint, perhaps the tip of 15 operator takes (of course exaggerated, but 10 there were already 🙂).

The tip from the last operator !! When transferring a bank without writing a character !?


Do you already have any idea how it will go on?


Automatic translation:
3 years ago

I have just read your second case and have just written to my bank advisor whether the bank might refuse the payments. I'll tell you if maybe it was that.

See you soon and good night

Automatic translation:
uwesonntag
3 years ago

I wish you all the best, just let us know how it goes with the withdrawal.

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