Hi, I actually found 2 cases here:
https://casino.guru/forum/complaints-discussion/vulkan-vegas-declines-payout--caution-
https://casino.guru/forum/casinos/volcano-vegas-payout
Looks like mostly players from Germany have issues with the casino. What happened to you exactly?
Hi Daniel,
Where do I start. So, I successfully verified myself with VV.
My withdrawals were then declined without a reason.
The following message appears:
Please review your withdrawal request.
Unfortunately, your withdrawal request was declined. To clarify the cause, please check the status of the transaction in your profile on the website.
In my profile? What should I see there?
Just like in your 1 case, it is also in my case.
No answers to questions about support.
Many operators with a hint, e.g. I should wait Error Provider, please invite even more this and that down (I'm erfolreich verified 🙂).
The letter looks like this:
Hi there!
We are happy to report that your account has been successfully verified. Have a nice day!
Yes, maybe it is too early to make a complaint, perhaps the tip of 15 operator takes (of course exaggerated, but 10 there were already 🙂).
The tip from the last operator !! When transferring a bank without writing a character !?
Do you already have any idea how it will go on?
Hi Daniel,
wo fange ich an. Also, habe mich erfolgreich bei VV verifiziert.
Meine Auszahlungen wurden danach ohne Begründung abgelehnt.
Folgende Meldung erscheint:
Überprüfen Sie bitte Ihre Auszahlungsanfrage.
Ihre Auszahlungsanfrage wurde leider abgelehnt. Um die Ursache zu klären, bitte überprüfen Sie den Status von der Transaktion in Ihrem Profile auf der Website.
In meinem Profil? Was soll ich da erkennen?
Genau wie in deinem 1 Fall so verhält es sich auch in meinem Fall.
Keine Antworten auf Fragen über den Support.
Viele Operatoren mit hinweisen, zB. ich soll warten, Fehler beim Provider, bitte laden sie noch dies und jenes runter ( ich bin erfolreich verifiziert🙂).
Das Schreiben sieht folgender maßen aus:
Hallo!
Wir sind froh Ihnen zu melden, dass Ihr Konto erfolgreich verifiziert wurde. Einen schönenTag noch!
Ja, vielleicht ist es noch zu früh eine Beschwerde einzureichen, vielleicht bringt der Tipp vom 15 Operator( natürlich übertrieben, aber 10 waren es schon🙂).
Der Tipp vom letzten Operator !! Beim Banktransfer ohne Zeichen zu Schreiben!?
Hast du schon eine Ahnung, wie es weitergehen wird?
I have just read your second case and have just written to my bank advisor whether the bank might refuse the payments. I'll tell you if maybe it was that.
See you soon and good night
Habe gerade deinen zweiten Fall gelesen und habe darauf hin, gerade meiner Bankberaterin geschrieben, ob die Bank eventuell die Zahlungen ablehnt. Ich werde dir berichten, ob es vielleicht daran lag.
Bis bald und guten Nacht
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