N1 Bet Casino - general discussion (page 7)

We actually don't need to search for anything, you know.

If a user review is connected to the complaint, which means that you wrote in your user review about the same issue you filed your complaint about, and that complaint is unjustified, your review won't be published because of that.

On the other hand, if the complaint was justified, the review would also be published.

They closed my account after I only won 1k. I've now filed a complaint. What are the chances of getting my money back?

Hello, what was the casino's reason? What did they say about closing your account with money in it?

The casino communicates with us, so it will probably depend on what happened, but I won't promise you anything in advance.

I currently have over €20,000 in winnings and a very high VIP status. Despite this, withdrawals are being rejected, citing bank statements... However, according to the website, I have already been verified multiple times.

Hi, definitely not something any other player would want to get involved in. The important thing right now is to focus on the fact that they obviously need the document they asked you for. Have you sent it to them yet? Additional verification can happen at any time, but it definitely shouldn't be dragged out and prolonged unnecessarily. 

Hello, I'm also with N1bet. I currently have €20,000, but every withdrawal is rejected because they keep requesting new documents. I've now sent a bank statement for February. I've always used the same deposit method and haven't used any bonuses. How long can I expect this to take to process, and most importantly, can I really expect to receive a withdrawal? I'm worried.

Did you receive your payout, or what is your status? I'm facing the same problem.

Hello, how long does it take for you to go through the verification process? It is important to know that you cannot withdraw money until you complete it. Is the bank statement the last thing you need to provide, or how does it work? Have the other documents already been approved?

Documents (screenshots of card, transfer, etc.) have already been approved. Yesterday, after a 24-hour processing time, they requested the bank statement. I'm waiting for confirmation that everything is now in order. My question is: are there any confirmations that this casino actually pays out?

You can read the complaints, user reviews, and what players describe here. I think there is enough information about this group. I wouldn't worry if you are still in the verification process. Once you complete it, I believe everything will go as it should and you will receive your money as normal.

Thank you very much for your reply, that puts my mind at ease.

Unfortunately, one reads many negative comments.

You're welcome. 

As for the comments, yes, most players come with bad experiences, and when they have a good one, they take it for granted.

If there continues to be a problem with verification or withdrawal, we will be here to try to assist you, so you won't be alone.🙂

That's lovely to hear, thank you 🙏🏻

You're welcome, if you have any updates or something new, feel free to let me know.🙂

I just received this email; I have now sent the bank statement and the associated screenshots again via email.

I received this answer; do you have experience with these steps/processes?

Hmm, I think they're asking about what you already told me—the bank statement. If you've already sent it to them, then you'll just have to wait. There's nothing new there since the last time you wrote to me. So this is probably old news.

Thank you, I hope the processing is completed soon, because as I said, it involves a lot of money for me.

I understand your concerns when there is a lot of money involved, but it is important not to dwell on it and try to focus on the news and what I wrote to you. 🙂

That's correct, are they in contact with this casino?