We have staffing problems everywhere. I assume this is perhaps the biggest problem there. Because payouts come eventually. But I don't understand why money is being reclaimed if it's already been paid out. Oh well... I'll wait patiently.
Wir haben überall Personalprobleme..Ich gehe mal davon aus, dass dies dort evtl auch das größte Problem ist. Weil Auszahlungen kommen ja irgendwann. Mir ist dann aber nicht klar, warum Geld zurück geholt wird, wenn es schon ausgezahlt wurde. Nun gut..Ich warte geduldig
Hello, That's a terrific question. In my opinion, basic logic says the casino has been trying to demotivate players from withdrawing. For me, this is obvious. Once the casino starts lying without a second thought, it is not just about pure delay, i guess... 🙁
Moreover, if we were about to miss tons of deadlines, we would set extra shifts and call for backups...
Then don't talk nonsense, you're clearly a bot from that casino, fuck their mother in the pussy, I've been waiting for 10 days, I don't have any more nerves
Onda nemoj pricat gluposti ti si ocigleeno bot od tog casina jebem im mater u picku 10 dana cekam nemam vise zivca
Your nerves are frayed...but rudeness won't get you anywhere. Wait...file a complaint and take a deep breath...lol
Deine Nerven liegen blank..aber unhöflichkeit wird dich nirgends weiter bringen. Warte ab..reiche Beschwerde ein und atme durch..lol
Are the employees acting on their own initiative, or are they being instructed to treat customers so unfairly? I can't understand their behavior. They probably take in millions every day. It'll be two weeks on Friday. Unbelievable. Why isn't anyone warned against depositing money there when there are hardly any withdrawals anyway, or the payouts are highly speculative?
Handeln die Mitarbeiter eigenmächtig oder werden sie angeleitet derart unfair mit Kunden umzugehen? Ich kann das Verhalten nicht nachvollziehen. Die nehmen täglich Millionen ein vermutlich. Am Freitag werden es 14 Tage. Unfassbar. Warum wird niemand gewarnt da einzuzahlen, wenn eh kaum Auszahlungen erfolgen bzw höchst spekulativ
Customers should be warned not to deposit money there at all. PREVENTION! I will never deposit money there again. This has nothing to do with fun anymore...it's actually stressful and a turn-off.
Man sollte die Kunden warnen überhaupt da einzuzahlen. PRÄVENTION! Ich werde null dort mehr einzahlen. Das hat nichts mehr mit Vergnügen zu tun..das ist tatsächlich Streß und vergraulen
Why does this casino have such good ratings on this forum when they are a scam? Someone is protecting them with their bot on this forum.
Zasto na ovom foromu taj casino ima takve dobre ocijene a prevara su znaci netko ih stiti njihov bot na ovom forumu
Dear user, please consider this your final warning. I won't waste time with the likes of you who completely ignore everything that has already been written here and keep posting "bot nonsense" using capslock.
The situation is dire, and as I mentioned earlier, the rating relies on the outcome of the complaint and our commitment to press the casino for payments. You are very welcome to study the whole procedure and then ask reasonable questions like the others here:
https://casino.guru/how-we-resolve-casino-complaints
https://casino.guru/our-casino-reviews
https://casino.guru/fair-gambling
You don't need to remind Veronika every day because you've heard everything before here on the forum. Try to be brave while remaining polite.
I appreciate it.
Are the employees acting on their own initiative, or are they being instructed to treat customers so unfairly? I can't understand their behavior. They probably take in millions every day. It'll be two weeks on Friday. Unbelievable. Why isn't anyone warned against depositing money there when there are hardly any withdrawals anyway, or the payouts are highly speculative?
Handeln die Mitarbeiter eigenmächtig oder werden sie angeleitet derart unfair mit Kunden umzugehen? Ich kann das Verhalten nicht nachvollziehen. Die nehmen täglich Millionen ein vermutlich. Am Freitag werden es 14 Tage. Unfassbar. Warum wird niemand gewarnt da einzuzahlen, wenn eh kaum Auszahlungen erfolgen bzw höchst spekulativ
Hello, I personally see no structured schedule for catching up with the delays. That part seems random to me 🙁. I believe that most employees in chat or first-level support simply provide information without providing actual insights because they are low-ranking and rely on instructions. Since this has also been a major issue in other casinos that have changed affiliates by the beginning of 2025, I believe this is somehow related... I'm not sure what specifically happened here, but it almost looks like a tactic to me. I have that feeling almost every time players are told lies...
Then why do they have a good grade? Explain the reason.
Zasto onda imaju dobru ocjenu objasni razlog
I just right it down for you in a short version. If you are unwilling to read, please stop repeating yourself. That's really exhausting.
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