Malina Casino - general discussion (page 34)

I'm wondering the same thing...high and good reviews everywhere...that's why I went there.

Can you recommend a casino?

By the way, they're somehow part of Casinia. I played there for four years, and they paid out pretty quickly. The first time, it took seven days, and after that, it always happened in a maximum of three days.

These are a big scam, I'm very angry.

I'd rather be silent, I'm very angry.

I've been banned from the chat.

I received a response from the casino stating that the processing is in the final stages and will be treated with priority. The payout is secure and it won't take long now. Okay. I'll see when the money is transferred.

My friend, they've been telling me that for 4 days.

Then you'll hopefully get your money this week. At least, that's how it was for me last time. According to that statement, it'll take another three or four days. But it's definitely too long.

Hello everyone. Be patient. I speak from experience. You'll get paid, and above all, don't gamble. I'm actually lucky, I get paid overnight. I imagine being a VIP has a role to play.

That said, let me tell you the latest thing they've done to me. I don't know why I keep messing with them, but I'm going to complain. I don't know if this will just stay that way.

I tell you:

On Saturday, this casino gave me a bonus of 321 euros, a bonus that requires wagering 11,000 euros in 5-euro bets to unlock. Not all games deduct the full bet in the live casino; for every 5 euros, you get 0.50 off the bonus, while in slots, the full amount. They think it's quite complicated to unlock.

Well, I tried my luck and it went well. When I was already 90% unlocked and the slot machine had given me a prize of over 500 euros, and I had 700 in my wallet, suddenly the 700 euros disappeared, and that 500 euro prize, which was a bonus, was blocked in the slot machine and didn't go to my account. I got really angry, and after almost 2 hours in the chats, I managed to get the bonus back. They explained that they had removed it because 24 hours had passed since activation and it was expiring. Do they expect me to play 11,000 euros in 5s in less than 24 hours?

They gave me back the 700 euros but to play that bonus again from the beginning 😡😡😡, yes I had 90% unlocked.

I managed to get the 700 euros back at 90% and I unlocked it but... And here comes my story, the thing about the slot machines, the 500 or so euros that were also retained in the slot machine never went to my account or to that bonus.

I filed a complaint, sent all the details and screenshots, and they told me to wait 24 hours. I'm filing a complaint again today because they're giving me the runaround and telling me that the money was from a voucher and that it doesn't belong to me, that the case is closed. Excuse me? Yes, it was from the voucher because they didn't put it in with the 700 euros. I unlocked the voucher and I'm sure they had it, but we don't know because they kept it. How did they know when to take the voucher from me? That money belongs to me, and I'm going to file a complaint. How do they keep it? Something similar has happened to you.

It's obvious that this casino is a scam in every way, but I don't know why it has such a good rating. The only explanation is that they have their own guy on this forum because it's the worst casino.

Based on what I recall from all the posts and complaints, far too early. but I hope you will get paid, of course.

Hello, I'm sorry. In my opinion, this casino is simply behind schedule in every aspect of everyday routines,... Hold on, please.

Yes, they have been lying for quite some time, even about verifications and so on. On the other hand, we have players who have been paid despite the lies. Just saying.

Well, I have explained that a few times in the past. So no, your idea is very far from true. But I understand where your contention is coming from. The casino is still paying, so punishing it the same way as if they had not been paying at all will result in unresolved complaints. We do that to keep casino management responsive to players' complaints. Sometimes a fair punishment sadly means that the players won't get paid at all.

We definitely try to avoid that end.

Look, if I don't get the money by tomorrow, I'll destroy it.

It's been 10 business days for me and I'm waiting for the money.

I can assure you that you won't. I'm sorry, but this is not how it works in gambling. The best you can achieve is contacting the licensing authority. This casino has been at this stage for many months. do you think anyone else has not tried? Even if the casino loses its license, it does not mean it won't be operational.

Kindly calm down; we all know you have been waiting for 10 days. Others have been waiting much longer. We kindly ask you to accept the situation as it is.

So you guarantee me that I'll get my 750 and that I won't be cheated.

We have staffing problems everywhere. I assume this is perhaps the biggest problem there. Because payouts come eventually. But I don't understand why money is being reclaimed if it's already been paid out. Oh well... I'll wait patiently.

You will receive a cc in 45 days.