Magic Win Casino - general discussion (page 14)

Hey there.

At least you can try a chargeback to get at least a portion of the deposits. Yet it depends on the circumstances, I guess. Do you care to look for details? The others seem to get something.

Well, I'm really sorry,...

Hey yes happy for you to investigate further for me. But from reading reviews don’t hold much hope. Just unsure to how these scum bags can still operate is beyond me

Because if you ask for a chargeback, it is possible that you will get into a system where you have basically "abused" this power of yours and other casinos may not want you as a customer because they may be afraid that you will do the same thing to them one day. I guess that's how I would explain it in a nutshell.🤔

Well, the safety index says it all, and if players submit their complaints and the complaints finish as unresolved, the rating will even go lower.

Have you thought about submitting one, perhaps?

sorry what do you mean do you care to look for details- i do not understand sorry - and the others seem to get something?? thank you

yes please can you submit for me be much appreciated? what details do you require? many thanks

I was talking about chargebacks. I suggest you learn how this feature works in your country, and whether it is possible to request a chargeback with your bank (depends on the payment option, through which you deposited), because it seems like the only way to at least get back a portion of your deposits.

"These chargebacks act like reversed payments and occur when players dispute a gaming transaction with their bank. "

Well, you have to do that on your own - GDPR and so on, sorry.

It is not that complicated; don't worry.

Start with this green link 👈👈 then follow the instructions. If you struggle, just ask, please. We will get back to you eventually. 🙏

keep getting catcha failed when trying to submit ??

I deposited around £1400 with this casino between 19th -21st January and took no bonuses and have not broken any T&CS( Have read through a dozen times) They asked me to wait the expected 21 working days which i patiently did. Now they are just blocking me from the chats and i get no email responses whatsoever. I had to join a vpn to get back on the chat service and just keep getting fed the same excuses we have an overload of withdrawal requests and were sure it will be finalised soon. Ive been owed 3500£ for 49 days now as i withdraw on the 22nd January 2025. Any assistance would be much appreciated.

I have been playing here for a while withdrawn around 500£ a few times with no issues paid out quickly. I have just made a withdrawal of 3k a few days ago now I’m being told I need to wait 7-21 working days whilst they check my withdrawal after reading reviews here and elsewhere I am extremely worried I will not get my money.

Hello,

Can you provide the fullscreen screenshot, please? I need to detect which domain is causing you trouble. For that, the URL is needed. Then I will do my best to resolve the captcha problem with our dev team.

I understand that, and I like to help out, but as I said, this casino is not interested in cooperation or resolving players complaints. So the whole point of the suggested complaint was to actively warn other players. I do not believe we can help you get the money, to be honest.

Besides, I still think you should try to investigate the chargeback option. Did you read my last reply, please?

"I suggest you learn how this feature works in your country, and whether it is possible to request a chargeback with your bank (depends on the payment option, through which you deposited), because it seems like the only way to at least get back a portion of your deposits.

"These chargebacks act like reversed payments and occur when players dispute a gaming transaction with their bank. "

I would love to assure you all will be paid, but as far as I can say, your description fits the scheme. Lower sums are carried out, while the larger sums become an issue. I wish I were entirely mistaken!