Lowen Play Casino - general discussion

If you want to discuss anything related to Lowen Play Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello, I have played several times in this casino, for about 300 euros and it has not even given me a prize of 40, it has many games and the same ones on other platforms that do reward and no one here, I have grown tired of giving them the money 🤑.

May I ask for how long have you been playing at this casino, please? Just keep in mind that a casino has always an advantage over players in a long term.🤷‍♀️

Two months, but in other casinos from my point of view I have won even 50 euros, here I have not even reached 15. It doesn't convince me.

What kind of games did you play? In the case of slots, for instance, this does not seem unusual.

One way or another, good luck elsewhere, I guess. ✨

They are scammers

I deposited €100 and they gave me another €100 as a bonus. Well, it turns out that when you finish the €100 and start playing with the bonus money, even if you win, you can no longer collect it because they say it is BONUS MONEY. ...I had €285 and I asked to collect and this guy Mario told me (there is only one person to claim) you have to cancel the bonus to be able to collect so what I thought they were going to take away the €100 from the bonus was not that he had won.

Result I was left without money. A fraud.

Hello, please understand to withdraw the deposit bonus and any winnings associated with it, you must wager the received bonus. according to the rules of the bonus.

If you haven't yet wagered the bonus completely on some occasions your bonus can be canceled and the amount not yet used for playing returned to you.

Anyway, I want to ask you some questions.

Did you fulfill your wagering on the bonus ? By cancelling the bonus you lost everything you had in your account, including the deposit, yes ? 

Anyway, I saw that you managed to file a complaint, so let's see if you can help our team. 

If you have any update, be sure to let me know.

I am not a big fan of bonuses, they are very difficult to get and the first thing they take from you is your money, there are some applications that are possible, but in this one it is very difficult to get the bonus and without a bonus it gives you some prize, I don't understand how I have spent about 300 euros and I haven't managed to win even 15. Just like the free spins are a scam and I am not a fan of bonuses or free spins in this application...! I think it is a hook for you to continue depositing.

I don't think bonuses are an advantage in every casino, I wouldn't play with them if I have to admit. 

What you describe is unfortunately not unusual and the casino almost always has an advantage over the player who sooner or later loses his deposits. 

Anyway, what bonus did you use? What conditions did you have ? 🤔

I have already repeated 3 times that I did not use bonuses, I am simply giving my opinion of this specific casino, I know it is unusual that they reward often, but in this specific one I have not won anything, I have lost everything I deposited...!

So it's a shame when it turned out like this. Do you have a feeling you'll try it again sometime or would you rather take a break ?