Kingamo Casino - general discussion (page 2)

Thnak you!

This is precisely what I was talking about. The casino, for the stated reason, is concerned about the authenticity.

You may buy false documents online in the pdf format - ready to be used.

So, in order to verify it is truly you and that you have access to the presented documents, they ask you to capture a video. The other option would be a live call, most likely.

I imagine you find it strange, especially if you never had to pass such verification before, yet it does not mean it is a wise move to reject the cooperation.

Consider it from the casio's perspective: Why would you refuse to capture the video if you have nothing to hide regarding your identity?

If I may advise you, I would do as they ask. It is still the easiest way to get the money. Perhaps you would need more detailed instructions or support to meet all the requirements; if you do, ask the casino support. Such an approach will certainly demonstrate your willingness to cooperate.

Because my English is pretty bad, and if I start speaking Finnish in the video, the casino will hardly understand it and the video will be "rejected". This is no longer about security, but the casino is trying to make me lose my money back, yes, even a blind zebra can see what the casino is doing here. And that's why, secondly, I have my family at home, no other people were allowed to appear in the video, why? Should I evict my family from their home? This is pure bullshit on the part of the casino, and nothing more. Does the casino think that someone is forcing me here at knife point to play on their site and withdraw the money? A complaint has already been made to Askgamblerss about this matter, so in the future I will discuss the matter through that. Therefore, why doesn't the casino immediately put all the required things, what they require from the customer, but one by one they ask for more "evidence"? And each "evidence" always takes a day or two to be accepted. Yes, you also know what this is all about in the end, you just can't admit it when you get money from the casinos.