IceCasino - general discussion (page 27)

I think I would think the same way and I would prefer not to play in casinos if such unpleasantness were to happen. Either way, the casino always has an advantage over the player, who usually loses his money there in the end, so I understand your feelings. 

However, if you ever feel that the casino has deceived you or done something unfair, then feel free to get in touch, or file a complaint, because on the one hand we will try to help you, and if it doesn't work out and the casino doesn't try to do anything about the situation, then it can be reflected in the safety index.

Hopefully, nothing like that will be necessary and your experience will be positive.

Yes it is only reason. They just said that they have to see that rapid transfer to pass the KYC. please help me

they sent me this. But the problem is that in the bank statement there is no thing called rapid transfer. So it cant be seen. So frustrating. They can see the transaction ID:s and all but still want to see that rapid transfer deposit to their site. for what?

Hello. I'm sorry that the issue with this casino still continues. How long has it been now? I would like to help you, of course, so I recommend you to submit a complaint here with our team. They will do their best to get it solved. Please just click/tap on this link 👈 to easily do that. Let us know, if you need any other assistance.

Got my money! No need for help anymore but thanks anyway, appreciate it!

Great news, how long did it take to get the money ? 🤗☘️🎉

Do you think you will play in this casino or do you prefer to avoid it ? 

about two weeks... and I think I will skip this casino now on

Hmm, that is exactly the time we give casino's to resolve withdrawal process. So I do not blame you if you skip this one for some time or for the good.

Also, I wish you well in your next choice and may lady fortune smile on you. ☘️

I noticed you addressed about ten players with this friendly recommendation. Pardon my manners, but could you support it with a screenshot showing your successful withdrawals?

You know, gambling is a very competitive industry, and even though I have no reason not to believe you, I prefer to be straight. Players usually don't act like this, so your cooperation is appreciated.

The last time I saw such a high level of quite similar engagement, no screenshots were provided.

I appreciate your understanding and upholding transparency. 🙏

Hello, I want to ask how to withdraw funds from the account? It still doesn't work for me, what do I have to do on my profile to be able to choose, thank you for the answers.

Hello, I want to ask how to withdraw funds from the account? It still doesn't work for me, what do I have to fulfill on the profile in order to be able to choose, thank you for the answer, it will help me a lot

Hello, what is the specific problem when it is not possible to withdraw money? Have you tried asking support or live chat if everything is fulfilled so that you can choose? Did you play with a bonus or not? Have you already verified your casino account? How long is it that you can't choose?

Please let me know so I know what your situation is and I will try to help.

Dear frantisekjacunsky

It would be quite helpful if you could specify your account ID. We would definitely help you out!

Kind regards