Dailyspins Casino - general discussion

If you want to discuss anything related to Dailyspins Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Not a good casino deposits are sometimes booked immediately, sometimes deposits are not booked at all and you simply don't get your money live chat always comes with the same excuses bad casino

Hello. May I ask if you have this kind of experience yourself? Would you like to tell us some more details about that, so other players could have a better idea as well? What kind of payment method have you used, did the live chat helped at all, or maybe you had to contact the support by mail as well? I am really keen to know more about it.

I paid via bank deposit, a few deposits were credited, a few deposits were not credited at all, I have now been waiting for 7 days for the credit to be credited, the chat always says the same thing.

Today I wanted to pay out via Skrill, which they offered didn't work either, it was always canceled, it's a real dirty casino.

So your deposit still hasn't been credited to the casino after a week, yes ? What did the casino say to you? Did you try to ask the bank if there was any problem and if the money left your account ? 

Regarding the withdrawal, what was the issue when the casino recommended this method but still rejected it? 

I've been waiting for the deposit for 9 days. The chat always blabs the same snot. The payout is also canceled all the time even though the account is verified. Gives the casino a 0.0 rating and not a 6.7

Hello. Sorry to hear about your issues with this casino. To tell you the truth, I would run away and try some other casino better, what do you reckon? Even though this casino is still "young", as we say, and we do not know much about other players experiences from it, from your saying it does not sound very fair. Have you tried to contact the support by mail, perhaps, to get some better explanation about what is going on?

Unfortunately we can not give this, or any casino, the rating you wish for, simply just from an experience of one player. Our casino review process takes into account a huge amount of information about each casino. This includes size of the casino, player complaints, deductions for restrictive or unfair practices, points added for positive qualities, related casinos. If you are interested in how does the process of reviewing work, you can check out this article 👈, to know about it more.

Please try to find out the reason why all this is happening, probably the best by sending an email to their support, so we can see how and if our team will be able to help you out. We'll be here waiting.

Casinos where you have to wager the money you deposit three times before you can withdraw anything and which describe the whole thing in their terms and conditions as preventive measures against money laundering deserve an award for the best comedy prize.

After reading so much rubbish again, I'm currently lying on my back like a cockchafer from laughing so much and I can't get up.

It's just sick what's allowed these days.

Hello, well I would say that 3x is quite a lot but it seems to me that it is not exactly something unusual, although I have seen it in some casinos. It's always good to know these things beforehand and if it's not for you, you'd better avoid such a casino. 

Nevertheless, did you try it here or did you find out about this fact earlier and eventually gave up ? I would be discouraged too, to be honest. 🙁

Of course, I only noticed it after I wanted to cash out. Even if it's very rare, sometimes there are moments when you start a game and win after a short time. Then, of course, you want to cash out straight away. If you've already completed the verification and everything that goes with it, and then you're told that you have to wager your stake three times and that's the reason why you can't cash out, it's very sobering.

Therefore, I have no choice but to leave a bad review for such casinos.

It would of course be ideal if you would publish such information so that people do not fall for such casinos.

I always compare it to a real casino. I can go in with €500 and as soon as I don't feel like it anymore, I can leave with €480. There's no one at the door saying: Sorry, you have to wager another €1500 before you can leave.

Turning over the amount once is borderline, but still within limits. However, 3x is and remains fraud and you should mark such casinos to warn people about them. Only then might they change their priorities.

The another point of view says that such wagering requirements are part of the antimoney-laundering policy (AML rules) wich is usually actively enforced by the licencing authority. Though I agree it's quite obvious that casual player would not try to launder €500.

I think setting a reasonable treshold would be sufficient, and also, players would certainly appriciate the attitude.

Still, would not call it a fraud.

Or you can simply mark these casinos on your site. And they will probably change their strategy when they realize that nobody is gambling with them anymore.

What is always strange, of course, is that two casinos are supposedly under the same licensing authority, but despite this they have different terms and conditions, especially when it comes to the wagering requirements for deposited money as well as for withdrawals.

For example:

2 casinos same licensing authority

In one there is a turnover requirement of 1x for deposited money

In the other, the deposited money must be wagered 3 times.

In Casino 1 I can only withdraw in crypto if I also deposit with crypto.

In Casino 2 I can deposit with fiat and withdraw with crypto.

In this case, Casino 1 says that this is what the licensing authority requires. In Casino 2, which is under the same licensing authority, different rules apply.

I don't think so, and I think that the casinos will do whatever they want until someone makes an example of them.

As I said, a marking from your side would be enough, but apparently you earn too much from the casinos to change anything.

PS Simply being there more for the players and less crawling behind the casinos would sometimes help to change things.

May I ask what exactly do you mean by marking casinos on our sites? I truly do not understand what do you have in mind, to tell you the truth.🤷‍♀️

Anyway, when it comes to the terms in the casino, each casino has got their own department to write and publish their terms on their site. Licensing authority, as Radka mentioned above, provide the rules to every casino (for example the minimum wagering, or the deposit/withdrawal methods) which they should follow, but it is totally up to each casino what and how will they implement them. If they are willing to risk, they can choose for example to accommodate the players and change the withdrawal method in their terms. So the deposit method and the withdrawal method will not be the same.

Also it is worth of mentioning here that some of the casinos might have more licensing authorities as well. In this case, you could find different rules in the casinos terms, as we have experienced many times.

When it comes to the terms of every and each casino we are not able to change them, and we always try to do that whenever we believe it is not fair, of course. We're aiming for fairness when it comes to players and when it comes to casinos as well.

I hope you can somehow understand my meaning here.