Crypto Loko Casino - general discussion

If you want to discuss anything related to Crypto Loko Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello to those who have recently been scammed by cryptoloko, respectively. Blocked because allegedly multiple accounts exist. The same thing happened to me using the same procedure and the Casino Guru team didn't notice it?! Well think my part. I would be happy if you contact me by email, because I would still like to take legal action against the casino. I would like to exchange ideas with you, maybe we can do this together at best?! fam.diana.mader@gmail.com

And to others who plan to play there, waste of time and money!

Hello,

I guess that you can try browsing the complaints submitted against this casino, and then check the players and their posts here on the forum to engage in communication using the reply button. 🤔

As far as I can see, all complaints were solved, however. Sorry to find that yours was unjustified, though.

Additionally, you can use the search bar provided in the forum section, to find results for the keyword "Crypto Loko"

Hi.ja that's not quite true.. Read the rejected ones. .. I also sent it to the responsible office yesterday, as you recommended. Thank you had tried to contact the others, somehow it didn't work maybe because they were also rejected.?! Funny that we all at the same time in dec. They played there because they received mail advertising... and how exactly the others experienced the same thing as I did.... and it's funny that you then use several accounts, which is actually hardly feasible, because if you think about it, how long you need to wager these 105 dollars 30x.=.and then only +100 can be paid out as a thank you, is quite a turnoff. And if you also win with your hard-earned +100, then not only do you feel unfair, you cheat on their customers. Now tell me, when should you play with other accounts when you are dealing with one bonus. It's no fun anymore, if you realize what you would have to do after 3150. No matter how much you've won...you'll only be paid a mere +100...don't you risk it and then make a profit. Well, I offered you to check my inclave. Because you can't avoid that as a user... But who cares? I passed it on and will also report the casino for fraud.

I feel that I understand your point, but we can't approve of breaching the rules in the first place.

"Only one real account per player is permitted. Multiple accounts will be closed. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be canceled."

The rest can be found in your complaint.

I wish you luck while dealing with the CDS 🤞

Let us know how you faring.

Hi and yes of course I understand that. And I also know that it is like that in every casino. I've been playing online for a long time and have already gone through many casinos... and that's exactly why I checked everything for myself to find a possible mistake on my part ..!!! But since this casino only opened in 2022, I should be able to find something on my cell phone..but there wasn't even a spam mail. I don't have another account there. If it were up to me, then I would know that I had violated the terms and conditions and I would waste even more time and nerves with a complaint... wouldn't I!? I'd be happy to let you know how things turned out. Bus there, all the best!

Hi,

I was thinking about the other accounts, according to the data we got from the casino, there were several similar accounts found, so I would guess that the same details were used to create those, but the email was different, I think. The casino system would not allow the same email to be registered twice or more.

Makes me think that other registration emails can hardly be found in your mailbox.

I know it may sound quite rude, but have you considered a chance that someone from your household is playing in the casino too?

I think that you would be surprised how common this situation is. But it's just a thought, no need to answer that of course 🙂.

Have a good one and keep us posted 🤞

SOOOOOO I did my $105 chip that requires $4000 playthrough....well I did it...I got up to $2800 withdrawal able balance....tried to withdrawl $1000 after sending my id verification and all the requirements of course...well 48 hours later I see where the manager took my winnings, wouldn't give me anything back I was livid...well I did 105 spins on neon wheel did my playthrough max cash out was $100 tried to withdrawl....well...now it's not showing any of that on my transactions history nor a positive balance on my account or a pending withdrawal....I have spoken to their instant messenger people and everything....good thing I took screen shots of it all..since they wanted to delete it....kinda don't know what to do at this point tho....bad business and makes people go online and write bad reviews....I recommend yabby casino...I've never had an issue and their staff has always been so helpful when I had a problem unlike cryptoLokos who haven't been the slightest of help...in fact have actually lied and told me issues would be resolved if I took certain steps only to actually screw myself and then make matter worse. Literally hate this site and hope they go bankrupt shame of them people actually need and make plans for the money they win ....I was so excited so was my kid and mother and man what a let down it was

Hello,

that's quite a story, and I think that the best option would be to submit a complaint.

Click/tap the link and make it happen, it's great that you took screenshots, make sure to paste all to the complaints, please. If you want to learn how it works, go ahead and read this article.

Let me know what you think about that idea.

Hi.. sorry I had just written a lot and now the text is gone because I was looking for a word and used a new tab ... Now I don't feel like doing it again. Thanks Radka, I'll say it again tomorrow. The theme.good night

OK 🙂

Then I guess that we should soon that the money hits your account 🤞

No problem,

honesty for honesty - sometimes it happens to me too 🤯😁. No pressure for the response, I'm here for you, not the opposite. Have a good one!

No that's a screenshot from where I tried to withdrawl and now there is no record of it in my transactions history in my account on cryptoLoko....they deleted the history or parts of it. I had taken a screenshot because I was so excited

I see, good that you took one. Pretty useful for the complaint. Let's wait for Tomas 🤞

Hi. I keep shaking my head when I read how blatant this casino is. Screenshot is great, you usually don't really think about it. Or you learn to think about it when you were in such a situation. I submitted my complaint to CDS and hope that someone will get in touch with you soon. All you get is a ticket number. Otherwise there is unfortunately no way to ask about the processing status. Or? I'm curious what the casino will come up with when the player waves the screenshot. Surely it would then be determined again that he has several accounts. Tzzz sorry. Of course I hope that he gets his justice

The deleting my transactions history and me having proof that there were transactions attempted that were showing on this history should be enough for any business to go YIKES you CANT do that lol that's not how a business a good business runs...and I'm sure people will see it and not use their site. I had told one of the people on the messenger thing they have that I was gonna right a review and I'm so glad I stumbled across this site

I agree one has to come across trouble to fully appreciate any further precautions. Sad but very common.

I feel that in your case there is not a single print screen that could prove you registered just a single account, my opinion is based on this statement:

"We have received sufficient evidence from Crypto Loko Casino that more users have registered with the same or very similar details like email address, date of birth, name, IP address"

Too many similarities, I'm sorry. 🙁 I have no idea how I would try to prove the casino wrong if I was in the same situation as you.

I just hope that we will be able to help you, my fingers are crossed! 🤞

Hi. I had submitted my further complaint to CDS and, in addition to the ticket no. Heard nothing from them. That was on January 17th.

How long does it take for someone to get in touch? And isn't there a way to ask about the status? I can't find any customer service or anything like that.