As far as I can see, this withdrawal request has already been forwarded to our respective team. You will be notified by email as soon as updates are available
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wait a year???
Zane
Please note that you will be notified as soon as possible
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When??
Zane
I don't want to confuse you with a specific time frame as another department is handling the case, but you will be notified as soon as possible.
Is there anything else I can help you with now?
If I can't help you any further, I will continue to close the chat. Enjoy the rest of your day!
Vanya - Why did you sign up and deposit? I told you to wait until the 19th November. The Casino is in soft launch mode and the platform and CS teams are working things through. So if you have chosen to play there early, then you need to be patient.
Your first instinct is always to tell people not to play at our casino, so I guess that means that you don't want to play there either. So please do not deposit any more money. When your withdrawal is processed I will help you close the account.
Kind regards
CC
do not play in this casino, I ordered money, they said that the money would arrive within 24 hours, it did not come, now the casino writes that the withdrawal will take place, it is not known how long and they do not have time in the deadline
не іграйте в цьому казино ,замовив гроші казли що прийдуть гроші до 24 годин,не прийшли тепер пише казино що зняття буде відбуватись не відомо скільки і часу в терміні у них немає
Hi , I see the casino is asking you for verification documents. Have you provided them? You will need to go through this process first to be able to withdraw. Also, sometimes it's good to be a little patient because even the conversation you have with them shows what the casino is writing.
I firmly believe that you will get your money.
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