HomeForumCasinosCrypto Casino - general discussion

Crypto Casino - general discussion (page 4)

1 year ago by dxlive86
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7,489 views 85 replies |
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vanya.tkach
6 months ago

I think the casino will also be happy if it keeps a fairly loyal player. So it will be important what other experiences you will have. We'll see when the site is up and running again and you can let us know when you manage to play there. πŸ˜‰

4 months ago

I wonder if this casino will still open or not.

Automatic translation:
vanya.tkach
4 months ago

So far it doesn't look like that. Why did you like this casino ? πŸ™‚

4 months ago

they wrote me back and said that they should start working in a couple of days

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vanya.tkach
4 months ago

Hi - we havent sent any emails saying that. So i wonder who might be replying to the emails.

Can you send the email to admin@cryptocasino.com please

TY

πŸ™‚

PS we wont be relaunching until Q4

4 months ago

they wrote me back and said that they should start working in a couple of days

Automatic translation:
4 months ago

I see there is a small plot here, if you find out a bit more let me know.

2 months ago

hi is your casino open or not???

Automatic translation:
vanya.tkach
2 months ago

Hi, from what I can see the casino should be still closed. I believe they will inform players or us when it should be different. πŸ™‚

vanya.tkach
2 months ago

Hiya V - Launch is coming 19th November

For now we are focussing on the Token launch πŸ™‚

https://token.cryptocasino.com/

Best wishes

CC

1 month ago

do not play in this casino, I ordered money, they said that the money would arrive within 24 hours, it did not come, now the casino writes that the withdrawal will take place, it is not known how long and they do not have time in the deadline

Automatic translation:
1 month ago

I can't confirm if it will be a week as I might mislead you. I can assure you that I have reviewed your withdrawal request

Automatic translation:
1 month ago

As far as I can see, this withdrawal request has already been forwarded to our respective team. You will be notified by email as soon as updates are available

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wait a year???

Zane

Please note that you will be notified as soon as possible

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When??

Zane

I don't want to confuse you with a specific time frame as another department is handling the case, but you will be notified as soon as possible.

Is there anything else I can help you with now?

If I can't help you any further, I will continue to close the chat. Enjoy the rest of your day!

Automatic translation:
vanya.tkach
1 month ago

Vanya - Why did you sign up and deposit? I told you to wait until the 19th November. The Casino is in soft launch mode and the platform and CS teams are working things through. So if you have chosen to play there early, then you need to be patient.

Your first instinct is always to tell people not to play at our casino, so I guess that means that you don't want to play there either. So please do not deposit any more money. When your withdrawal is processed I will help you close the account.

Kind regards

CC

Edited by author 1 month ago
1 month ago

https://www.cryptocasino.com/sports what kind of casino is this??

Automatic translation:
1 month ago

https://www.cryptocasino.com/sports

1 month ago

Customer support say that you have been asked for KYC verification documents?

Have you provided those?

1 month ago

do not play in this casino, I ordered money, they said that the money would arrive within 24 hours, it did not come, now the casino writes that the withdrawal will take place, it is not known how long and they do not have time in the deadline

Automatic translation:
1 month ago

Hi , I see the casino is asking you for verification documents. Have you provided them? You will need to go through this process first to be able to withdraw. Also, sometimes it's good to be a little patient because even the conversation you have with them shows what the casino is writing. 

I firmly believe that you will get your money.

Crypto Casino
1 month ago

they wanted me to send the documents through the site, there was no way to send the documents on the site, now they sent the wire through the mail, I sent my passport and took a selfie.

Automatic translation:
1 month ago

I am told you have passed KYC and you need to request the withdrawal

Please confirm when you have.

TY

1 month ago

Ivan did you request the cashout again?


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