Cirusbet Casino - general discussion (page 4)

I have signup on Cirusbet.com and deposited 20 euro and I have wager all the amount after that my balance was 82.20 euro.

After this I have send my documents for verification purposes but there is no response from the casino side, always displayed in setting tab that (wait for the admin to check the documents) I have mailed to support@cirusbet.com several times for the verification issue but not response received from the casino side.

Kindly help me to figure out this issue.

Also my money is stuck in my cirusbet account which is 82.80euro.

Hello,

I imagine you are worried. How long have you been waiting, please?

I hate to say it, but the first verification can be quite demanding, but you still need to pass it. Even if it seems like nothing is happening, we give casinos quite some time to solve the verification and the withdrawal without our intervention.

Try to be patient, please. We will be ready for any of your updates.

I have been waiting since last 4-5 days for the verification, still showing that, wait for admin to check the documents,

Also the withdrawal is pending, withdrawal cannot process without verification.

I have submitted the legal documents for the verification purposes. But no response from the casino side.

You did well to give the casino everything you had. Unfortunately, you'll have to be patient now, because as Radka said, we're giving the casinos some time to sort everything out around verification. Specifically, it's 14 days, so if nothing has changed by then, we would try to help you. Hopefully this won't be necessary and everything will be resolved smoothly and the casino will keep you informed. So try to keep a cool head and if anything new comes up, be sure to let us know.

We'll keep our fingers crossed for you. 🤞

Hi,

I want to inform you that, today I received my 82.40€

Cirusbet.com has cleared my payment

Thanks for your support and cooperation

Great news, I'm happy with you that you finally succeeded. Do you think you'll stick with this casino ? 😊🎉