Casinoin - general discussion (page 10)

Hi there,

must be very inconvenient. You even submitted the complaint.

To me, it seems that some global payment issue is now affecting players from Greece. Several casinos are in delay with payments, and some of those admitted some issues with payment providers or payment methods. 🤔

Sadly, your issue fits the description. I assume that you have to wait like the others. As you acknowledged, we allow casinos 14 full days to proceed with the withdrawal.

If you receive a more detailed explanation or find out anything important, kindly let us know. I hope that the situation gets better soon.

As far as i know they have pass my issue to the relevant department and i m still waiting.

i m in daily contact with casino but nothing comes out yet.

my main concern is that every time i request a withdraw the same problem , even that my account is verified.

lets hope it will be solved soon.

I see, stay in touch with the casino, you never know when you get some important update. Now we have to hope that this is just a temporary issue, I agree that this is something you don't want to go through ever again. 🤞

I can't get into casinoin

Hi there,

Could you explain further, please? Can't you log in or register, perhaps?

Log in when I log out

Well, I still need a hint. Care to describe the whole situation in more detail?

Can you log in? Is this the case?

Lousy casino!!!

Never in my life have I seen this in any casino.

I opened an account... I made a deposit by bank transfer. When I went to withdraw some of my profit to my astonishment, there was no method available for withdrawal!!

I spoke with the chat where they told me that I had to make a withdrawal through the same deposit method but that unfortunately they did not have a bank transfer. In order to withdraw any winnings, you would have to make a deposit in another method. So far, it's a so-called normal situation, although I already think it's not acceptable!! if they have the method available for deposit they should have it for withdrawal too!!!

I made a new deposit through JETON so that I could finally withdraw some of my profits. What happened next? Anything!!! I still didn't have a single withdrawal method available!!! 1 single!! nothing was possible to carry out any survey by any method, because there was still no possibility of choice!!

What they told me in the chat was that the responsible department was going to check the possibility of opening this withdrawal method, until then I would have to wait!!

A casino that won't let you withdraw profits, even if validation is pending??? does not have any method available for withdrawal. what joke is this????

Miserable! I lost all my money, and closed the account of course! Note zero!!!

Hello.

Allow me to say that it is perfectly normal to ask players to use the same method for withdrawal. If this is for some reason, not an option, it is again normal to verify a new payment method by making a "verification deposit". It serves the only purpose - to allow the casino to register and pair the new payment option in their system.

What I deem faaaaar from normal is you were asked to use an unavailable payment method, twice? - That should not happen. The rest, well! Seems like the casino has a lot of issues to deal with!

Would you update us as soon as the casino comes up with another suggestion? I want to make sure the issue will be solved!

Thanks in advance.

No, what happened is that there was still no withdrawal method on the screen!

There was no way to ask for processing, there was no method available! The screen was blank, with no methods to click on.

That's awfully annoying at best. Normally, I would say it could be a technical error, but from what you've already described,.. well, I'm not so convinced now.

Because the solution would be quite easy, I say. The chat operator should have told you "Just a sec. I'll check the available payment options because there must be some, and then we'll figure out the rest. That would have saved the say.

It's a funny casino like all the others based in Curacao. I've been there for 3 weeks and his games don't play at all, I haven't made a single withdrawal.

THE bonuses are a scam, they always give you with a deposit of course and they give you specific games to play that they never play. If you win, they only give you the turnover amount. That is, if the turnover is 25 euros and you win 1000, they take away 975 and you get 25.. Hahahahaha

Talk about a crazy scam.

In general about the curse, I don't know if they do fast withdrawals because I never did. But the way I cut them, in my experience they are scammers.

I blocked this. Ridiculous and scammers. I wonder who gives them a good rating.

I am experiencing the same scenario.

The withdrawal option is completely empty

I'm so sorry to hear that. Did the casino tell you if this is just a technical glitch or when this problem should be solved ? 

Anyway, If you have any new information from the casino regarding the withdrawal options, please do not hesitate to let us know. I will wait for an update. 

The site told me that I will have an update today to have a withdrawal option so I am still waiting

Then please, let us know if you manage to figure it out. Fingers crossed!

Deposit was not posted. The money was debited from the account. Mess‼️‼️‼️‼️

Incredible, I no longer believed.

I just received my payment

Great news indeed! Thank you very much for sharing. May you never encounter such a problem again.

(If you do, however, we'll be here 🙂)

What do you plan now - staying with Casinoin? 🤔

No, I don't think so, I don't want to take any risks. I think I would bet less there