Casinoin - general discussion (page 9)

Hello,

what kind of blacklist are you talking bout, please? This casino has earned a fair badge, though.

https://casino.guru/casinoin-review I just want to make sure that the information is correct.

Thank you in advance.

Hello everyone!

I played quite a while in this casino. Let me tell you my experience.

First of all, whenever you win , the withdrawal will be an impossible mission.

Starting with, I joined the Site on August 2022, first week everything works fine. Middle of August the site gets a big break on his withdrawals. He pauses everyones withdrawals saying it is MasterCard and Visa problem. The most common solution they were giving was to deposit through alternative ways so they can transfer the money there. Such as Skrill or Jeton. Furthmore they had an option called SEPA for fast bank transfer. An option that never worked for the most as you had to go through KYC. They KYC took around 15 days, then the withdrawal another 15, imagine the time. I couldn’t wait that long so I deposited through Jeton and got some money out after waiting 10 days. After winning some more money they told me I had to go another KYC for Jeton withdrawals,I was laughing, another 5 days of waiting. Finally withdrawals were fixed and I was withdrawing with Jeton. I was playing by their withdrawal rules till 10/9 (September) that they told me they fixed the card problem. I did a small withdrawal of 50 euro to check it and it was fine. So the next day I was playing with more cash and and and SURPRISE. All of a sudden ,I make 3 withdrawals which all 3 was getting cancelled for no reason .Their system was instant and shouldn’t have such a problem like they said. Once again I went through the Help Center saying wait and wait and wait for the finance team I guess. They call them the specialists like it is a kind of science. I waited 5 days till I gave them what they wanted. What they wanted? Me to lose a big amount because I couldn’t withdrawal by anything.

This casino is unreliable , they will always call for a gamblers patient which doesn’t exist.

Furthermore the "specialists" work only Monday to Friday. The problems always start on Friday, you know why.

Have in mind I had a fully KYC account on 2 types of withdrawals and they were cancelling them saying they dont know the reason.

Having a Max Win on Sugar Rush, from the few that exist and never got the money, pointless site.

Well that’s from me! Have a nice one!

Greeting Guru!

Avoid this page like me ,imagine that some1 in this post says that they appear the money and they took it back from the bank they cancel the trasfer but the money appear,from me permanently deleted for this scammers

Hello,

In one of the recent complaints I saw the casino saying that they had some troubles with the payment provider, this is always a serious issue because players are tempted to play and lose trust in the casino.

Did I get it correctly, that you have still not been able to withdraw your winnings? If so, I can recommend submitting the complaint as well.

Trying to answer for someone else isn’t so right. I told you my whole story if you’ve read it carefully you would understand. An issue is an issue when it happens one time, not more than 3 in 30 days. Funny thing they never have problem with deposits 😉 This casino has has complaints not only on this case, not in a recent one, in every one.

Answering your question though I am not submitting any complaint here since you promote them that’s why you answer like that. I filed a complaint on Curacao gaming license.

I played in this casino once. I won almost 500 euros and I wanted to withdraw it. Verification took over a week and I lost my money on the slots again

Hello,

I just want to inform you about things you can find in complaints, nothing more. I also offered you help via complaint, because I feel you could use it. I offer the complaint every time I get the impression that the player can benefit from it.

I do not understand why you feel I'm promoting the casino, I'm not.

I honestly hope the licensing authority will help you.

Have anyone got whitdraw from this casino whitout problem is it possible

I have send verification on e-mail will there be any other problem whit whitdrawing 300 euro???

No it is not. Read my story above and you will understand.

Yes i have read 🙁 yesterday i did a whitdraw and they ask for more verification and I send it and al got approved today very fast, both on casino side and e-mail, now i only waiting for The money whitdraw pending since yesterday....deposit mifinity and also whitdraw mifinity do you think i will get the money? verification done approved

What can go wrong now

Please be more patient, we allow casinos 14 full days for the verification and the withdrawal.

If you think you need help, you can always submit a complaint, but we will wait till the 14th day.

I've been playing for two years and I usually didn't have any problems, this is the second time I've faced a withdrawal issue. Along with August, as I've read, others had the same problem with the result that I lost more than 2000 euros that I had in me but I couldn't withdraw because of their own problems. The same thing is happening here for 3 days. They cancel the download for no reason and say they will notify me without this ever happening! Surely to play them and lose them again...

Hello,

if you feel like you need help with the casino, just let us know. I hope that the issue will be solved soon, just do not play the balance away.

Thanks.That's what I intend to do.I'll wait to see how it goes and let you know!

Sure thing, we will be here waiting. 🤞

Good morning. My winnings were in dogecoins and finally today they converted them to euros and told me to proceed with a withdrawal. I hope there won't be a problem again. Thanks

Hey there, 

so in the end it just took a couple of days.

Now, that is needed a nice quick withdrawal. 👍🤞

I am trying to withdraw 1 week now but they are canceling them without a reason.

my account is verified and i have done withdrawals in the past!

The only thing their mentioning in the Helpdesk is that the " Specialists" are working to this issue!!

still waiting