Casinoin - general discussion

If you want to discuss anything related to Casinoin, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Far is probably a scam 900 euros with zero returns now to melt the crows does it and advertising Guru but as soon as I told him about 0.25 returns he told me I do not deal with casinos that do not have a legal license to avoid me Far away everyone is at bay

I'm not sure if I understand it correctly. Could you please describe what happened in more detail?

hi Daniel,

I really think Casinoin needs to be officially reviewed again (s. my current review).

Hi, what would you like to update regarding the casino? Could you be more specific please? The last update was made on the 21st February 2021 so it's true that some things may have changed since then.

Many types of payments, but withdrawals are unfortunately only possible via Crypto. And for a withdrawal via Crypto to work, you also have to make a deposit with Crypto. According to live chat, verification takes an average of 5 days. I'm curious if I will get my money ... Everything seems a little dubious to me.

Chat often takes 30-40 minutes to get an answer.

Honestly, this is something I see more and more often for German players. It's probably due to new legislation in Germany. I believe many casinos have issues sending the money there so they use crypto for this purpose.

I've been waiting for verification since Monday. Unfortunately, nothing has happened so far 🙁

Does the casino communicate with you when you contact them?

Yes, the only answer I get is: "please kindly wait"

Honestly, I'd give them 2 weeks in total. If they still don't verify your account, then you could submit a complaint on our website. I know 2 weeks of waiting for a verification is a lot, but at least you could say you gave them enough time.

OK. Then i do that.

Now I can no longer log into my account ...

Hm...have you asked the customer support for a reason?

Yes, you claim I opened a second account, which is not true. I have now opened a case

Do you have anyone in your family who plays in the casino?

hi, i´ve just seen your reply right now. my review was 3 weeks ago. i added it right in the review-section of the casino.

Alright, then I believe the review was already approved long time ago.

i just had a look - the review was approved also three weeks ago. or did i miss the point?

but besides my review - my point is that Casinoin needs to be checked again. also in other forums there are more and more complaints. about closing the account because of supposed duplicates, not paying etc.

Honestly, we currently have only 1 unresolved complaint against the casino and 18 have been resolved. I'd say that's a great ratio https://casino.guru/casinoin-review#tab=js-tab-reputation

8 cases are still open so let's see how it develops.