Casino Rocket - general discussion (page 2)

Hello, CasinoDino.

Thank you for your post.

Is there any crypto wallet you would like to recommend for the less experienced players, please? 🙂

Do you really earn a lot of money by playing online games?

Hi, I made a deposit at Rocket Casino and it doesn't show up. Do not answer me

they are never online. Is this casino a scam

Hi there,

sadly these issues are usually a matter of a few days at least. Would be good to check your payment provider, just to make sure that the transaction was made and the recipient (the casino) got the money. I can imagine that it must be very unpleasant that you can't reach the casino, well, I would try to check the site for an email addresses or maybe ask via its social media profiles. 🤔

Let us know how it goes, please.

Send the transaction to the casino. They never responded and now the account is closed

Hello,

now I feel that it is good that you've created the complaint.

I guess that you have no clue why the account was closed because the casino is still ignoring you, right? Or have you received any email (maybe it is in your spam, trash, or promotion tab) concerning the account closure?

It truly makes me quite angry, a simple email should explain what is happening, so you can be less stressed.

Well, let's wait for the complaint to develop further. 🤞

I'm going to comment. I opened the account because casino rocket has a very good rating from casino guru

Every deposit you made impacted the account quickly

like in every casino, you win and you lose. One day I decided to close the account and I wrote to them

then i kept playing and depositing

I deposited 28 dollars in btc and it never hit me, so I made the claims and they never responded to me

then 2 weeks passed and they sent me an email telling me that they closed the account at my request

I am very angry because it never happened to me to feel so unprotected since they do not answer me. I feel that I am in front of a computer and a software that already knows my result and if something happens to me I have no one to support you on the other side

The 28 dollars is change for me. The issue here is the lack of communication that this casino has. I hope it is resolved and some representative of the casino appears giving a coherent explanation

Thank you

Well, it gives us an even better view of the whole situation. I'd say that for now, it will be crucial to learn the casino's point of view so we can confront both statements and consider all details. 🤔

For that kindly update Kristina as well. I can see that a few details are missing in the complaint thread compared to our little chat, and I'm sure it would not hurt if you just copy and paste your last post right there - just click/tap this link, please.

Thank you too.

Hello. Thanks for answering me.

the only downside is that this rocket casino doesn't show up. In case you are right, I hope they change the rating on casino guru.

regards

Yeah, it is always very annoying, but the complaint is running, so at least we can try to step in.

Don't worry, if the complaint is closed as unresolved or against far gambling or in any other way that means that we do not support the casino's decision, there are consequences. Feel free to check this article.

Hello. A while ago I received today, January 26, 2023 at 6:00 p.m. in Argentina, an email from casino rocket Kira Support (Rocket)

Jan 21, 2023, 23:22 GMT+2

Hi Lucas!

I hope you are doing great!

You've reached us recently regarding your willingness to close the account.

Is there anything I could do to make your experience with us better? We would be very happy to receive feedback!

Kindly let you know that your decision is highly appreciated and now your account is closed!

Looking forward to your reply!

is a lie. I never received the last refund and then they closed my account. I ask. How do I see if I have the money since the account is closed. They are scammers

I can't explain that.

Did you reply to the casino about the refund? Anyway, wait until the complaint progress further, please.

I want to show you that Rocket Casino ignores my deposit, even though I have sent the receipt.

they are scammers. Thanks.

Hello. We've been on the case for a long time and I don't see any progress. Can something be done???

The complaint actually awaits your update.

Check and respond right here, thank you.

It took so long that I can't find the transfer, I would have to search for it. I did it from Binance

I sent them to them but I don't remember what day I did it. But I'm sure it's not credited

I feel that you should find it:

"Could you please post here (or forward me) the deposit receipt? Have you made any successful deposits before? Are you sure you sent it to the correct bitcoin address?"

Kristina will need that.

Thank you in advance.

Hello. I'm sure I sent it. I would have to look it up. And do several before. I am almost 40 years old. I am not a boy. I know what I do

Well, the important thing is that the complaint should contain all the necessary information, personally, I don't need to know how old you are. 🙂

But you wrote that "It took so long that I can't find the transfer, I would have to search for it. I did it from Binance

I sent them to them but I don't remember what day I did it"

To me, this does not seem like a sure answer, so I tried to update you and help. Well, no problem on my side.

The truth is that it is so little Silver that I no longer care. For me close the case. I do not care anymore. they bored me